Beautiful property

Bedroom, living room, bath coffee kitchen. This looks like a bed and breakfast without the breakfast. Our entrance opened to the outside but the majority of the hotels entrances open to the inside. The inside of the hotel is beautiful, some nice sitting areas, another kitchen, coffee machines and such. But this place is totally unattended, there's no humans that work here. Everything is done by text message, it's very odd. Plus there's cameras in all the public areas so they could see what's going on I suppose Very nicely decorated, a lot of antique type of fixtures and things. Everything is large space-wise. Cleanliness was another issue , our Oven had a takeout container that had about 3 in of mold growing on the outside of it. Some of the drawers in the unit had crumbled up napkins and kleenexes Door lock failed to let us in multiple times and even though we contacted our invisible staff, it was never fixed Would have been a lot less expensive to have stayed right up the street in a much nicer building with humans on staff

Bedroom, living room, bath coffee kitchen. This looks like a bed and breakfast without the breakfast. Our entrance opened to the outside but the majority of the hotels entrances open to the inside. The inside of the hotel is beautiful, some nice sitting areas, another kitchen, coffee machines and such. But this place is totally unattended, there's no humans that work here. Everything is done by text message, it's very odd. Plus there's cameras in all the public areas so they could see what's going on I suppose Very nicely decorated, a lot of antique type of fixtures and things. Everything is large space-wise. Cleanliness was another issue , our Oven had a takeout container that had about 3 in of mold growing on the outside of it. Some of the drawers in the unit had crumbled up napkins and kleenexes Door lock failed to let us in multiple times and even though we contacted our invisible staff, it was never fixed Would have been a lot less expensive to have stayed right up the street in a much nicer building with humans on staff

The rooms and hotel were nicely decorated. The location is a bit desolate and surrounded by parking lots and empty retail. We did not see an staff or guests during our 2 day stay.

The rooms and hotel were nicely decorated. The location is a bit desolate and surrounded by parking lots and empty retail. We did not see an staff or guests during our 2 day stay.

Very nice rooms, just need a coffee cup

Very nice rooms, just need a coffee cup

Old time feel

Love this hotel, room was fabulous! Very convenient location.

Old time feel

Love this hotel, room was fabulous! Very convenient location.

The online pictures don’t do the hotel justice. The property is far more attractive in person. If you are sensitive to scents, this might not be the property for you. Our room was overloaded with some sort of artificial fragrance and the bedding had an overwhelming fragrance that gave us headaches.

The online pictures don’t do the hotel justice. The property is far more attractive in person. If you are sensitive to scents, this might not be the property for you. Our room was overloaded with some sort of artificial fragrance and the bedding had an overwhelming fragrance that gave us headaches.

Stayed here for honeymoon. Would come back.

Stayed here for honeymoon. Would come back.

We had a great stay! Can’t wait to come back!

We had a great stay! Can’t wait to come back!

The property is a lovely well maintained old building. The only thing we didn't like was the weak internet and very limited TV channels.

The property is a lovely well maintained old building. The only thing we didn't like was the weak internet and very limited TV channels.

It was very quaint and had everything we needed. The only other thing I would suggest is a microwave in the room. Also the refrigerator was not getting cold enough. But was a very nice place.

It was very quaint and had everything we needed. The only other thing I would suggest is a microwave in the room. Also the refrigerator was not getting cold enough. But was a very nice place.

Very lovely and quaint hotel. We were very pleased with the stay and the staff. Happy to have this as an option as opposed to the various motels in the area. Big plus that this hotel is pet friendly. Very convenient to Luray Caverns. Restaurants and cafes were within walking distance. We felt very happy and cozy in our room, will only stay at Hotel Laurance if we are visiting the area.

Very lovely and quaint hotel. We were very pleased with the stay and the staff. Happy to have this as an option as opposed to the various motels in the area. Big plus that this hotel is pet friendly. Very convenient to Luray Caverns. Restaurants and cafes were within walking distance. We felt very happy and cozy in our room, will only stay at Hotel Laurance if we are visiting the area.

Nicely redone historic inn. Rooms were great with kitchens and the loft was perfect for our kids. Staff was nice and helpful. We were provided with a list of restaurants that were open which was helpful as there seemed to be a good number of things still closed or with limited hours.

Nicely redone historic inn. Rooms were great with kitchens and the loft was perfect for our kids. Staff was nice and helpful. We were provided with a list of restaurants that were open which was helpful as there seemed to be a good number of things still closed or with limited hours.

This was the cutest hotel! We absolutely adored the woman who checked us into our room (unfortunately I cannot remember her name). The room was clean, the hotel was cozy and overall it was the perfect thing we needed for a weekend getaway. I highly recommend this place.

Convenient location, comfortable beds, renovated, and just charming. Was a perfect couple's stay. Will definitely return!

Convenient location, comfortable beds, renovated, and just charming. Was a perfect couple's stay. Will definitely return!

In mid-January, my fiance and I reserved a room at the Hotel Laurance for a Valentine's Day getaway. We received confirmation of our reservation from Hotels.com, and believed everything was set for our stay. But, when we arrived at the hotel, we were told that although our reservation was in the computer system, the room was double booked. There were no other open rooms, and we could not stay there. The front desk employee told us this had happened a few times before (apparently, the system can glitch when two online reservation requests are submitted too close together, and this can result in a double booking). We understand that mistakes happen. But since the reservation was in the hotel's computer system and they could see room was double booked, this seems like something hotel employees should have caught early and notified us about, especially if it had happened a few times before. Overall, we were very disappointed with the customer service we received. The hotel staff suggested other places to stay, but at no point did the hotel offer to pay for our stay elsewhere, provide a voucher if we wanted to come back another time or offer any other measure to make things right. It was also Valentine's Day weekend, so other accomodations were limited The staff didn't accept any responsibility for what happened. They blamed the issue on Hotels.com, and the told us that if we had booked directly through the hotel, this wouldn't have happened. We ended up just driving home.

In mid-January, my fiance and I reserved a room at the Hotel Laurance for a Valentine's Day getaway. We received confirmation of our reservation from Hotels.com, and believed everything was set for our stay. But, when we arrived at the hotel, we were told that although our reservation was in the computer system, the room was double booked. There were no other open rooms, and we could not stay there. The front desk employee told us this had happened a few times before (apparently, the system can glitch when two online reservation requests are submitted too close together, and this can result in a double booking). We understand that mistakes happen. But since the reservation was in the hotel's computer system and they could see room was double booked, this seems like something hotel employees should have caught early and notified us about, especially if it had happened a few times before. Overall, we were very disappointed with the customer service we received. The hotel staff suggested other places to stay, but at no point did the hotel offer to pay for our stay elsewhere, provide a voucher if we wanted to come back another time or offer any other measure to make things right. It was also Valentine's Day weekend, so other accomodations were limited The staff didn't accept any responsibility for what happened. They blamed the issue on Hotels.com, and the told us that if we had booked directly through the hotel, this wouldn't have happened. We ended up just driving home.

Stayed during thanksgiving. Nice big room with a living room and kitchen. Shower takes a little while to warm up and the dish network loses signal often. But it’s a really nice hotel.

Stayed during thanksgiving. Nice big room with a living room and kitchen. Shower takes a little while to warm up and the dish network loses signal often. But it’s a really nice hotel.