A family of 5 adults but we received only 1 very small roll of toilet paper so I asked for more but we had to pay for additional. There were only 2 drinking glasses in the room and I received a bill for bottles of water that I did not order nor receive. The aircon was broken, it was freezing cold so we tried to adjust the temperature, the aircon thermometer showed 27 degrees but the real temperature in the room was about 16 degrees. There were loud disturbing noises in the corridor that sounded every hour i think, if not less. The sounds from other guests in the corridor were also very disturbing.

A family of 5 adults but we received only 1 very small roll of toilet paper so I asked for more but we had to pay for additional. There were only 2 drinking glasses in the room and I received a bill for bottles of water that I did not order nor receive. The aircon was broken, it was freezing cold so we tried to adjust the temperature, the aircon thermometer showed 27 degrees but the real temperature in the room was about 16 degrees. There were loud disturbing noises in the corridor that sounded every hour i think, if not less. The sounds from other guests in the corridor were also very disturbing.

I feel bad leaving a terrible review because they let us check in super early to leave our luggage and head out to the reef. But, it was really bad. There was mold growing feet down from the a/c and the walls were peeling and yellowed. It was so loud too, during the day from kids screaming in the hallway and at night for some sort of intervention happening a few doors up. I should have figured since it was so cheap, but I wanted to be near the bank, port, and mangroves. It's easy to get around on triciclos, so I encourage you to book elsewhere knowing transportation will not be a problem.

I feel bad leaving a terrible review because they let us check in super early to leave our luggage and head out to the reef. But, it was really bad. There was mold growing feet down from the a/c and the walls were peeling and yellowed. It was so loud too, during the day from kids screaming in the hallway and at night for some sort of intervention happening a few doors up. I should have figured since it was so cheap, but I wanted to be near the bank, port, and mangroves. It's easy to get around on triciclos, so I encourage you to book elsewhere knowing transportation will not be a problem.

liked the place

liked the place

Poor customer service , noisy and dirty

Poor customer service , noisy and dirty

the hotel was quite nice compared to other hotels in the City.

the hotel was quite nice compared to other hotels in the City.

Well located, everythingbwould need to be changed and/or renewed. Beds are old, blankets super used, no in-room internet

Well located, everythingbwould need to be changed and/or renewed. Beds are old, blankets super used, no in-room internet

Bad customer service- surly staff -nothing more to say

Bad customer service- surly staff -nothing more to say

Really dissapointing thats all

Really dissapointing thats all

the staff were great, the place was clean the only downfall is the internet connection.

the staff were great, the place was clean the only downfall is the internet connection.

Rooms are not cleaned during the stay. No sound proofing . Some smoking in corridor. Although the room was a good size and comfortable it is good value for the centre city area.

Rooms are not cleaned during the stay. No sound proofing . Some smoking in corridor. Although the room was a good size and comfortable it is good value for the centre city area.

The room A/C froze up so room was hot for about 8 hours while the block of ice melted on A/C. Shower had mold on grout in shower. Also hotel WiFi did not work in room. And cell service was poor in room because of concrete walls. Hotel was safe and staff was very friendly.

The room A/C froze up so room was hot for about 8 hours while the block of ice melted on A/C. Shower had mold on grout in shower. Also hotel WiFi did not work in room. And cell service was poor in room because of concrete walls. Hotel was safe and staff was very friendly.

Place is central to most establishments in the city like fastfood joints, banks, grocery store etc. Trikes provide the ideal mode of transportation. Rooms are spacious but could be improved by adding wifi rather than walking to the lobby to get a connection.

Place is central to most establishments in the city like fastfood joints, banks, grocery store etc. Trikes provide the ideal mode of transportation. Rooms are spacious but could be improved by adding wifi rather than walking to the lobby to get a connection.

The Asia Novo hotel is a budget property located in the center of Masbate City about 1 km from the port. The staff was accommodating and pleasant. Like the other hotels in Masbate, Asia Novo could shine if they just polished the property a bit. In general, it's a good place to sleep. It was reasonably clean and quiet. The window had no view, and opened into a shaft that opened to the outside. All in all, our stay was good. If the property owners upped their game just a bit, it could be a great property and easily be the best hotel in town.

The Asia Novo hotel is a budget property located in the center of Masbate City about 1 km from the port. The staff was accommodating and pleasant. Like the other hotels in Masbate, Asia Novo could shine if they just polished the property a bit. In general, it's a good place to sleep. It was reasonably clean and quiet. The window had no view, and opened into a shaft that opened to the outside. All in all, our stay was good. If the property owners upped their game just a bit, it could be a great property and easily be the best hotel in town.

During the first day, the room smells not ok and I saw a small mouse ran under the bed. They did something about it after we reported to the receptionist. On the 3rd night, I saw and kill a cockroach in the bathroom. Good thing, there's only one. We usually request hot cup of water. The mugs used usually are chipped or cracked. The hotel was fully booked during our stay, the utility could hardly caught up with the demands but they're accommodating with our requests.

Going in Dec./ Jan was not ideal as it is still wet season, but not everyday was wet. Overall my stay was pleasant , Novo is just an average type of hotel with just the basics bed and bathroom. Staff were good and most spoke and understood English well enough. It is in a convenient location in the city with walking distance to most places and restaurants. Novo is just a 2 at best 2.5 star so if you are on a budget it is good

Going in Dec./ Jan was not ideal as it is still wet season, but not everyday was wet. Overall my stay was pleasant , Novo is just an average type of hotel with just the basics bed and bathroom. Staff were good and most spoke and understood English well enough. It is in a convenient location in the city with walking distance to most places and restaurants. Novo is just a 2 at best 2.5 star so if you are on a budget it is good