Bed was very uncomfortable, floors filthy, no hand soap, toilet and sink ridiculously low. Online rating is not accurate by any means

Convenient location for airport access. Friendly staff. Dated, but still clean and comfortable.

Convenient location for airport access. Friendly staff. Dated, but still clean and comfortable.

Upon arrival to the room I noticed several blotches of what appeared to be pet hair clustered all over the floor. After further inspection the blotches of what I thought was pet hair was actually artificial hair (weave). I contacted the front desk in the morning, due to it being late and a long line at check-in. I was told by the front desk that it would be taken care of, but it wasn’t.

I won’t stay at any Radisson ever again.

Won't stay here again places run down stains all over the carpet stains on the chair in the room, one ice machine on the 5th floor and third floor ice machine the third floor didn't even work after they told me to go use the ice machine on the third floor and you could tell that thing hasn't been used in a long time. The beds I feel like you're sleeping on cardboard boxes mini fridge in the room didn't work air conditioner wasn't working right. We stayed in one room for about an hour and went downstairs and complained it was so terrible so we ended up getting moved to another room the other room was a little better I believe the people cleaning the place are trying their best because it looked like it was cleaned but just worn the sheets look clean but the blankets did not we took the blankets off the bed just use the sheets did not get very much sleep we showed up late and left early it served its purpose for us to sleep but the wife and I woke up many a times with noises just an overall not a bad experience will not stay there again there's better hotels for like $20 more a night I recommend to pay the extra 20. By the way I thought it said free breakfast all you get is free coffee everything else they want you to pay for. I stayed in a lot of hotels used to do a lot of traveling this right here top three or four worst hotels I've stayed in.

It was quiet, clean and the staff was very friendly.

It was quiet, clean and the staff was very friendly.

Tub was dirty

Tub was dirty

This place was so dirty, first room someone had used the bathroom, blood was in the restroom, and body fluids from a man was on one of the headboards, the second room, which no better, blood in the bathroom, the clerk should have looked it over since she went there with me, I was then over changed by 60 dollars , then I was upset, police was called

This place was so dirty, first room someone had used the bathroom, blood was in the restroom, and body fluids from a man was on one of the headboards, the second room, which no better, blood in the bathroom, the clerk should have looked it over since she went there with me, I was then over changed by 60 dollars , then I was upset, police was called

It was disappointing that the restaurant inside the hotel was closed but understandable since Radisson just acquired the property. Overall a nice stay.

It was disappointing that the restaurant inside the hotel was closed but understandable since Radisson just acquired the property. Overall a nice stay.

Great experience

Great experience

Due to the reviews, my husband and I traveled to Detroit for a quick weekend trip and decided to stay at the Radisson Detroit Metro. Since our flight landed early, I wanted to see if we could check in early. The phone# 734-729-9000 provided online does not work. We Stopped by the hotel to see if early check-in was an option. It wasn't, but that was not a big deal. The Bad The pool is not functional; The shower water was lukewarm, and only 1 elevator works. The bolt lock did not work. Housekeeping did not clean the room at all Saturday. My husband had to take out the garbage, and I had to go to the receptionist for fresh towels and garbage bags. Also, neither of our key cards worked and had to be replaced. Sunday at 8:00 am, housekeeping woke us up trying to gain access to the room. Check-out is at 11:00am. I understand the hotel is under new management, but that is no excuse. On a good note, the room was clean, the bed was comfortable, and all the receptionist were accommodating and pleasant.

Due to the reviews, my husband and I traveled to Detroit for a quick weekend trip and decided to stay at the Radisson Detroit Metro. Since our flight landed early, I wanted to see if we could check in early. The phone# 734-729-9000 provided online does not work. We Stopped by the hotel to see if early check-in was an option. It wasn't, but that was not a big deal. The Bad The pool is not functional; The shower water was lukewarm, and only 1 elevator works. The bolt lock did not work. Housekeeping did not clean the room at all Saturday. My husband had to take out the garbage, and I had to go to the receptionist for fresh towels and garbage bags. Also, neither of our key cards worked and had to be replaced. Sunday at 8:00 am, housekeeping woke us up trying to gain access to the room. Check-out is at 11:00am. I understand the hotel is under new management, but that is no excuse. On a good note, the room was clean, the bed was comfortable, and all the receptionist were accommodating and pleasant.

Overall, my state was good, but they said they had an indoor pool when we got there. The indoor pool was not in service. It looked like they were doing some construction work. It was dirty and I was never notified before I booked it or when I got to the property that they did not have the pool open.

Everything A ok for the price, only thing missing is the breakfast.

was in late and out too early to observe outside of hotel or have breakfast.

Everything A ok for the price, only thing missing is the breakfast.

Overall, my state was good, but they said they had an indoor pool when we got there. The indoor pool was not in service. It looked like they were doing some construction work. It was dirty and I was never notified before I booked it or when I got to the property that they did not have the pool open.

Reasonable price with clean and spacious room.

Reasonable price with clean and spacious room.

We needed a place to sleep for the night and this worked out just fine.

We needed a place to sleep for the night and this worked out just fine.

Room was clean and check in was fast. However, was extremely disappointed that the bar and restaurant were closed. I stay at Radisson Hotels because of the service provided. Food that was available in the lobby refrigerator was burritos from a vending machine. Ice machine on the third floor was out of service, and the same for one of the lobby elevators. Using one Shuttle service for multiple hotels is unsat. We left over 15 people at the Clarion waiting for the next Shuttle.

Room was clean and check in was fast. However, was extremely disappointed that the bar and restaurant were closed. I stay at Radisson Hotels because of the service provided. Food that was available in the lobby refrigerator was burritos from a vending machine. Ice machine on the third floor was out of service, and the same for one of the lobby elevators. Using one Shuttle service for multiple hotels is unsat. We left over 15 people at the Clarion waiting for the next Shuttle.

Helpful staff and the room was clean

Helpful staff and the room was clean

View and proximity to the riverwalk and other attractions.