Beautiful property, very comfortable beds, decor was lovely

It’s located in an industrial estate which was fine but there is no signage and the map was not helpful, after driving/walking around in the rain for 30 minutes we found someone to direct us. I did try calling the number provided and text several times with no response. The next day I received a message advising the text service was only available between 7am and 4pm, not a lot of help when the property is so hard to find, we thought we would have to book another hotel. Before we left to go to the property I messaged and asked if there was an iron at the property and I had a response confirming there was. We did not iron anything before we left nor did we take one after this message to find there wasn’t one and unfortunately spent the weekend with creased clothing.