Stay was alright and comfortable

Stay was alright and comfortable

The hotel is in a great location and is good value for money.

The hotel is in a great location and is good value for money.

There are a few issues with this property. Firstly and most importantly, South Africa has rolling blackouts around two to three times a day. This Property does not have a backup generator at all. This means complete darkness with limited backup lighting - nor do the elevators work during blackouts, sonic you stay there don’t be on the 4th floor. This is not disclosed in their website or on Expedia. Almost all hotels in South Africa have adequate power backups. Secondly, staff are quite unfriendly and unhelpful. It seemed everything was a hassle. I requested a an hour later checkout and was refused without checking their system and the hotel was clearly empty. In addition you cannot charge things at the bar to your room. Small things that may irritate travelers. Room wise, it’s ok but not great. Despite having ‘VIP’ access we were given a room facing the main road in the loud side of the hotel. The cheap plastic blinds don’t block out the sun so you should expect to be awake very early especially in summer. The shower gel in the bathroom had some mold on the bottle. All in all there are much better options on the Atlantic seaboard at that price.

There are a few issues with this property. Firstly and most importantly, South Africa has rolling blackouts around two to three times a day. This Property does not have a backup generator at all. This means complete darkness with limited backup lighting - nor do the elevators work during blackouts, sonic you stay there don’t be on the 4th floor. This is not disclosed in their website or on Expedia. Almost all hotels in South Africa have adequate power backups. Secondly, staff are quite unfriendly and unhelpful. It seemed everything was a hassle. I requested a an hour later checkout and was refused without checking their system and the hotel was clearly empty. In addition you cannot charge things at the bar to your room. Small things that may irritate travelers. Room wise, it’s ok but not great. Despite having ‘VIP’ access we were given a room facing the main road in the loud side of the hotel. The cheap plastic blinds don’t block out the sun so you should expect to be awake very early especially in summer. The shower gel in the bathroom had some mold on the bottle. All in all there are much better options on the Atlantic seaboard at that price.

Nice hotel conveniently located in a beautiful part of town. Service was excellent, breakfast was good, room amenities were great. Only issue was the lack of sufficient generator backup during electricity load shedding periods in the area; we were told that the hotel was in the process of getting the issue fixed.

Nice hotel conveniently located in a beautiful part of town. Service was excellent, breakfast was good, room amenities were great. Only issue was the lack of sufficient generator backup during electricity load shedding periods in the area; we were told that the hotel was in the process of getting the issue fixed.

I really enjoyed my stay here and found the staff extremely helpful, friendly and attentive.

I really enjoyed my stay here and found the staff extremely helpful, friendly and attentive.

Great location and very comfortable stay.

Great location and very comfortable stay.

Overall i enjoyed my stay at this wonderful establishment. My only minor issues related to what was included in my booking as free. I had free self parking yet i was asked both on arrival and departure to pay for parking, however on both occasuons when i told the receptionists parking was included they said its ok. I was also supposed ro get a free bottle of wine during my stay which i did not get. Im not sure if this was reflected in the booking that was sent to the hotel from hotels.com.

Overall i enjoyed my stay at this wonderful establishment. My only minor issues related to what was included in my booking as free. I had free self parking yet i was asked both on arrival and departure to pay for parking, however on both occasuons when i told the receptionists parking was included they said its ok. I was also supposed ro get a free bottle of wine during my stay which i did not get. Im not sure if this was reflected in the booking that was sent to the hotel from hotels.com.

Sea facing rooms are large. You have a separate lunge and kitchen from the main bedroom and parking is now free. Breafast is more than enough catering for both hot and cold. I come here year on year as its a great location and a great seaview

Sea facing rooms are large. You have a separate lunge and kitchen from the main bedroom and parking is now free. Breafast is more than enough catering for both hot and cold. I come here year on year as its a great location and a great seaview

The location is great but my room was very noisy so sleep quality not great; other than that 10 out of 10

The location is great but my room was very noisy so sleep quality not great; other than that 10 out of 10

location is good, close to the city centre and waterfront. Hotel nice and clean and staff friendly

location is good, close to the city centre and waterfront. Hotel nice and clean and staff friendly

Good location..fantastic staff... lovely room.... great breakfast

Good location..fantastic staff... lovely room.... great breakfast

The hotel was nice. The location was great. There was an electricity shutdown for a couple of times in our stays there. The service is great and the staff are excellent.

Really friendly helpful staff. Really amazing choice for breakfast. Bar good. Pool area fine. Very convenient for lovely Seapoint beaches, shops and restaurants.

The staff could not have been better but why the dishonesty of showing beachfront location in doctored photos. What a cheap shot.

The staff could not have been better but why the dishonesty of showing beachfront location in doctored photos. What a cheap shot.

Such a friendly staff and excellent accommodation

This suite hotel is only a block from the beach. Our room on the 3rd floor had a nice view of the ocean. Also, its within walking distance to shops and restaurants. We especially liked Sundoo for Indian food. My only complaint is that the seagulls are very loud. They woke us up each morning!

This suite hotel is only a block from the beach. Our room on the 3rd floor had a nice view of the ocean. Also, its within walking distance to shops and restaurants. We especially liked Sundoo for Indian food. My only complaint is that the seagulls are very loud. They woke us up each morning!

Wonderful visit. Thoroughly recommend this wonderful hotel above all others. My absolute favorite in Cape Town

Wonderful visit. Thoroughly recommend this wonderful hotel above all others. My absolute favorite in Cape Town

The view was incredible. The place was very dated and the swimming pool was not very inspiring. Needs an uplift I’d say.