I did not enjoy my stay, and I don’t recommend it to anyone. The description on Expedia is inaccurate they do NOT clean rooms on a daily basis. They only clean once a week, which I disliked, it should be at least every other day. The shower design is extremely uncomfortable. There is no isolation so it’s noisy at night. Also there is no AC, which is also inaccurately described.

I did not enjoy my stay, and I don’t recommend it to anyone. The description on Expedia is inaccurate they do NOT clean rooms on a daily basis. They only clean once a week, which I disliked, it should be at least every other day. The shower design is extremely uncomfortable. There is no isolation so it’s noisy at night. Also there is no AC, which is also inaccurately described.

Excellent location

Excellent location

Great location.

Great location.

great rooms and convenience

great rooms and convenience

we've stayed here before covid so were glad to come back - this time booked a bigger room with terrace - was a lovely room just like the photos. However the fridge kept defrosting so we lost food several times. Is definitely not as good as before covid. But thats not the hotels fault its covid I am sure as before they had lovely mix and mingle evenings in the lively bar area - now none of that and bar open random short times, the cafe was hardly ever open either :( So these are things I hope will change now things are coming back to life post covid. I will say the doorman... never seemed to be interested in the doors or luggage. Our housekeeping ladies were lovely, so was Hugo for our airport drop off service. The location here is fabulous for anyone wanting to visit NY. So close to some of the prettiest stores to see at xmas :) Very close to grocery&food stores as well as higher price fine dining. Super near central park & subways. Fast internet - great tv channel selections and viewing channels, great on site laundry room. Its a fab spot for getting around and being near a lot of iconic places and not to close to the nosier places. The hotel room itself was nice and quiet too - we def enjoyed our stay here and would recommend it to others happily. Oh! my hubby & I are both short - the shower is really high & doesn't have a head that can lower & no shower on a handle so rinsing a problem - but has a bath sized so we could actually soak in so that was nice.

we've stayed here before covid so were glad to come back - this time booked a bigger room with terrace - was a lovely room just like the photos. However the fridge kept defrosting so we lost food several times. Is definitely not as good as before covid. But thats not the hotels fault its covid I am sure as before they had lovely mix and mingle evenings in the lively bar area - now none of that and bar open random short times, the cafe was hardly ever open either :( So these are things I hope will change now things are coming back to life post covid. I will say the doorman... never seemed to be interested in the doors or luggage. Our housekeeping ladies were lovely, so was Hugo for our airport drop off service. The location here is fabulous for anyone wanting to visit NY. So close to some of the prettiest stores to see at xmas :) Very close to grocery&food stores as well as higher price fine dining. Super near central park & subways. Fast internet - great tv channel selections and viewing channels, great on site laundry room. Its a fab spot for getting around and being near a lot of iconic places and not to close to the nosier places. The hotel room itself was nice and quiet too - we def enjoyed our stay here and would recommend it to others happily. Oh! my hubby & I are both short - the shower is really high & doesn't have a head that can lower & no shower on a handle so rinsing a problem - but has a bath sized so we could actually soak in so that was nice.

There were some complication and misunderstanding while making a reservation mostly on my end, however they took care of it really well and solved the all problems. It felt like I was staying my little studio apartment and I so much like it! Super great location. They don't have a real restaurant however they do have a nice cozy cafe on the first floor where you can have quick coffee or breakfast. The guy at the cafe is the sweetest guy! Loved everything here. I will definitely come back.

There were some complication and misunderstanding while making a reservation mostly on my end, however they took care of it really well and solved the all problems. It felt like I was staying my little studio apartment and I so much like it! Super great location. They don't have a real restaurant however they do have a nice cozy cafe on the first floor where you can have quick coffee or breakfast. The guy at the cafe is the sweetest guy! Loved everything here. I will definitely come back.

Great location! Keep in mind that the hotel does not clean your room everyday, just once a week.

Great location! Keep in mind that the hotel does not clean your room everyday, just once a week.

Loved the location. Room was good sized and comfortable. We had a very comfortable stay.

Loved the location. Room was good sized and comfortable. We had a very comfortable stay.

I came to NYC to meet my granddaughter born in Covid, and to visit 2 daughters I haven't been able to visit in over 2 years. I stayed a full week & the Central Park location was a convenient location for all. I love the space & amenities of a small apartment. The building even has free laundry. The staff are extremely friendly & helpful. I definitely want to stay here again.

I came to NYC to meet my granddaughter born in Covid, and to visit 2 daughters I haven't been able to visit in over 2 years. I stayed a full week & the Central Park location was a convenient location for all. I love the space & amenities of a small apartment. The building even has free laundry. The staff are extremely friendly & helpful. I definitely want to stay here again.

Frustrating

Frustrating

This was a fabulous place to stay while I recovered from my surgery. The staff was so helpful and kind. Diana at the front desk was great with whatever I needed and the doorman (wish I could remember his name) was so sweet and funny. The location is so convenient to nearby awesome shopping, mini markets and coffee shops, salons, you name it! There’s a little salon across the street that will give you a great chair massage or foot massage for a great price. AND just a block away from the entrance to Central Park. I would definitely stay here again!

This was a fabulous place to stay while I recovered from my surgery. The staff was so helpful and kind. Diana at the front desk was great with whatever I needed and the doorman (wish I could remember his name) was so sweet and funny. The location is so convenient to nearby awesome shopping, mini markets and coffee shops, salons, you name it! There’s a little salon across the street that will give you a great chair massage or foot massage for a great price. AND just a block away from the entrance to Central Park. I would definitely stay here again!

My room had warm, but no really hot water. Even I complained every day and even got my room switched, I had the same problem.

My room had warm, but no really hot water. Even I complained every day and even got my room switched, I had the same problem.

Management and staff went out of way to make sure everything was exceptional.

Management and staff went out of way to make sure everything was exceptional.

The location was excellent and room was spacious. Staff very friendly and professional.

The location was excellent and room was spacious. Staff very friendly and professional.

Large comfortable quiet rooms with walk in clothes closets. Bathroom a tad small and only one small shelf. Once a week cleaning not a problem. On site laundry facilities

Poor outlets for electronics, no walk-in shower, no heat when outside temperature was 30 degrees, platform bed frame same color as carpet with narrow path caused a visual problem.

Poor outlets for electronics, no walk-in shower, no heat when outside temperature was 30 degrees, platform bed frame same color as carpet with narrow path caused a visual problem.

outstanding location just 1 street back from central park south at a competitive price. staff are exceptionally professional but in a relaxed, informal manner. rooms are generous in terms of space and finished to a high standard.