It’s not often I leave a review but when I receive exceptional service it’s important that it’s noted. From start to finish this hotel was impeccable and by that I mean, four seasons hotel standard - which is my benchmark. Nothing was too much trouble. The room was cleaned and inspected twice a day and the in room dining was sublime. I can be a picky person at times but there simply wasn’t anything that wasn’t perfect about this wonderful establishment and I shall definitely be back. I was a sole traveller but everyone made me feel so welcome. I did leave a tip but please thank all of the staff for being so amazing and I can’t wait to come back one day. If you are looking for a luxury holiday hotel with great service then look no further!

As soon as we stepped off the jetty from our arrival speedboat pick up we knew we were in good hands. The staff were always so friendly and helpful, we were on our honeymoon and they provided us with some many special touches, they went above and beyond and the villa was beautiful. Would highly recommend.

First class resort, great accommodation, attentive staff and a wide selection of foods. Also, Happy hour at one of 2 cocktail bars every day 5.30-6.30 Highly recommend the Pimalai, our second visit!!!

Stunning and high quality resort. The experience from the time you get picked up, the speedboat to the resort, the accomodation, the attentive staff, the ammenities etc, etc is amazing. Highly recommended and will stay again. Thanks Pimalai for an unforgettable holiday!!

Wonderful hotel with great breakfast. Pillows in the room were not up to 5* standard and room service was very slow but otherwise a great hotel

A perfect stay from A to Z.

This was our first time ever at this property. My girlfriend and I had the most amazing time at this resort. It felt like an episode of White Lotus, we were treated with 5 star class and service from ever staff and the food was amazing. The price is on the higher side for Thailand but this hotel any where else would be $1,000’s a night. Hotel recommended 10 out of 10 times.

Hotel facilities are no doubt first class. But most impressive of all was the dedication of all staffs. Not a single time during my stay did I catch any staff using private cellular phone in public areas.

This was relly an amazing stay that I truly recommend. A tropical beach resort polished and improved over the years. Amazing service and staff, great overall facilities, food and reasonable prices. A superb value resort! There are some things I think they need to quickly change to maintain the high standards: 1 - definitely to renovate the hillside pool, some tiles are broken, others stained and with odd colors, as also some bricks around the pool and in the poll bell tower. And what happened to the pool foundations and under the pool walls?? It seems unfinished... also, the water in that pool was not nearly as clear as the beachside pool! Something should be done. 2 - the happy hour. I mean the idea is great and the prices are a bargain! However the place is not good, the bar has an odd design, there is not enough places for the guests to seat as everyone goes down there at the same time...the service suddenly falls down to a fraternity party standard due to the high demand! Why not allow happy hour in the pool bar also?? 3 - the room AC is a little noisy. 4 - what happened to the fake lake in the beginning of the hillside route? Totally off.. 5 - tiny detail but the room wooden blinds and curtains had some dust. Didn't find dust anywhere else.

Luxury hotel with great service

Best property on Lanta. The views from the rooms and the infinity pools are great. Room amenities are top quality — a Bose speaker, delicious tea, great toiletries (shower gel perfect to organise yourself a bubble bath in the gorgeous bathtub. The restaurant food is excellent (though huge). Service seems a little frazzled, but that must be post-COVID adjustments as the resort was feeling pretty busy.

Always perfect

This place is amazing . The food is incredible. The breakfast is delightful. Dinner is pricey but worth it. But you can find cheaper options down the street or down the beach. We received an upgrade and our villa was fantastic. The only downside was rhe Muay Thai class. It wasn’t very good and wasn’t worth the money. Other than that 5 stars all around.

The most awesome stay I ever had! The service is excellent out from Krabi airport arrival to the day we left via flight. We are covered with complimentary services, relaxing stay, good food, great cocktails, nicest staff service, great spa! I fell in love and intend to make this my yearly spot! Everything is so convenient during the stay. Requests and bookings via app. Staff is well attentive, all of them. Well priced. Private. Honeymooners should enjoy this place! We were here to unwind from busy hectic city working life and we did. Love it. 4 days of stay, none of the day we really want to leave the resort 😂

Best in the world for me so far.