The breakfasts were excellent in taste, portion size, and value for money. We had breakfast twice at the hotel and one delicious dinner (salmon and scallop linguine in white wine sauce was first rate). We enjoyed the views and the piano player while we ate at the restaurant. The original local artwork, which was for sale, was enjoyable to see as well. The views of the water, the comfort of the beds, the quiet, and the easy access to the beach and pools make guests want to return.

Shower was finicky to switch from tub filling mode to shower mode.

Balcony off of the room overlooks the ocean. Nice large balcony. We told Darren that we were celebrating our anniversary and he had champagne and bottled water sent to our room. We love swimming and they have 2 pools. One inside and one outside. The bed was really comfortable. we were happy that there was raw sugar and there were creamers in the fridge to add to our coffee.

We wish that they had robes in the rooms to wear to go to the swimming pools. We thought that the service in the restaurant was too slow for dinner and for breakfast. My water glass was empty so I started drinking my husbands glass of water before they filled the empty one. wanted fish and chips for dinner and they were completely out of white fish and it was early in the evening. It was around 5:30, early to be running out of white fish.

Modernes Zimmer mit bequemen Betten Gutes Restaurant mit Blick auf die Bucht Gratis Parkplätze, Ladestationen vorhanden

The hotel was actually even more impressive in reality. The views are unbelievable. The staff couldn’t be more helpful.

Nothing

Location

That it is a dog friendly hotel but most areas or grass say no dogs so it was confusing where to bring out dog to go to the bathroom

Super friendly staff; great restaurant that honours local food; nicely renovated rooms with beautiful views of Parksville beach. Clean and dog-friendly! Can’t beat it for the money.

Nothing

Ocean views

Hot tub not working

Easy to find, good parking (in off-season, at least). Lobby was clean and had a water bowl for the doggos which was a nice touch. Rooms were spacious and comfortable. Nespresso and cream in the room - yes please! Very much appreciated. TV worked, wifi was included but we never used it so can’t speak to speeds. Rooms were fairly quiet even though the hotel was quite full. Couldn’t hear through walls but sometimes heard the odd door close. Lots of dogs but never heard any barking. Located right on the beach - gorgeous. Liked the little to-go coffee shop on site. All in all a pleasant stay.

Check in process was slow - unfortunately only one person checking people in and a lineup of at least 5 people so that took some time. it was later in the evening so I get having less staff but should have been at least some crossover or someone to support during surge times. Was assigned 3rd floor then informed we couldn’t have that room because dogs can only go to 2nd floor. So then had to wait some more for the room to be changed. On checkout, process was smooth. Requested emailed receipt. Should have gotten it printed because I still haven’t received a receipt but was charged at least $20+ more than what booking.com told me I’d be charged. Soooo not super happy about that.