Location

Could use a wet mop on the floors

Nothing to like about this property. Salisbury homecoming was this weekend. There were loud obnoxious people that kept my family awake and fearful all evening. They were letting car fills of people through the gate. Smoking, drinking and even having sex in their cars in the parking lot. I should be reimbursed my money 100%. I didn’t stay the second night.

Location was sketchy. Parking lot is gated, have to get out of the car to scan keycard in order to open gate. Doors to your room open to the outside. No updates have been done for a while, main lobby is cold and dirty. Rooms are the same.

Cleanliness

Unable to hear on the phone

I made reservations for my family 4 rooms and spent nearly 1000 - my adult children were given a hard time about checking in despite the fact that I spoke with a manager who took all their names months in advance and said there would be no problem for them checking in individually - since we were all traveling separately and meeting there. Then they were all charged 150 twice as a “deposit” . Breakfast was not ready at 7 - so we all left without. Our room had no phone and the toilet barely flushed - the floors were not clean

Not a darn thing g

Charing the incidental amount same as the room this was outrageous and was not informed before hand waited 4 hours before getting into room. Left and did not return was trying to reach booking.com for help no answer

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Not the total expectation of a Best Western Hotel. It felt more like a facelift on a Motel. I almost left for another place for a one nite stay.

The room #124, had a dull electrical hum. The room was strait from car to a locked room. Though room was changed from 2nd, since no elevator. TV could only get one channel, plus sound was a level 12 in volume. Smell was initially bleach. Door to bathroom barely cleared toilet.

The pool was nice

The washer and dryers wasn’t working, and our room would lock either