Location, room size very good

The service quality was low, and the breakfast was awful and full chaos near the food counters. The room service was always incomplete

Clean and rooms are spacious

Its quite far from center. Swimming pool was very small and worst was not available during my 2 nights stay. very disappointing.

Clean

None

Location, spacious room, great breakfast.

Beds were not made, rooms not cleaned during the stay, only 2 towels were provided each day whereas we had 6 family members in the 2 queen bed 1 bed room suite with sofa bed.

Clean, new rooms, kind staff, pool

Poor breakfast

Close to the highway. Free parking. Close to many restaurants. 15 minutes to airport.

There were no linens when I checked into my suite, not even a face cloth. I called down to the front desk and within 10 minutes, I received a couple of towels, but not enough for the three of us in the room, and no face cloths. They also provided me with linens for the pull out couch at that time, but no pillow, which was OK, because I bring my own, and I used one from the Bedroom. When I pulled out the sofa bed, there were multiple very large stains, one which was obviously blood. There was no mattress protector on it, so I folded it back up, and put the linens over top of the couch cushions to sleep there because once you see those stains, you cannot unsee it. In the morning after my shower, I went to blow dry my hair only to discover there was no hair dryer. so again I had to call down to request a hair dryer. 15 minutes later, I still had not received my hairdryer so I ended up borrowing one from someone across the hall that I saw in the hallway who was also complaining that they didn’t even have toilet paper when they checked in. The lady who was taking care of the breakfast in the morning seem to be very miserable, when I let her know the coffee was empty.  they ran out of butter for bagels and they didn’t offer cream cheese. No pancakes or waffles so the only hot item for a vegetarian was the scrambled egg.

Location

House keeping

The location was good

Breakfast didn't have many options, didn't consider that some people can't eat pork at all, the staff tried helping but there isn't much they can do because of the provider. Not a kids friendly breakfast, waffle machine didn't work and was removed, that was the only option my kids could eat from the buffet, cereal wasnt anything that kids would like either.

The room was very spacious. We were given a room on ground floor on request. The staff was very friendly.

Housekeeping gave us fresh towels every day but did not clean the room even after requesting, given that we were staying for 3 nights.

Everything, the place was great, friendly staff.

Nice facility and friendly staff, breakfast is good and overall value for the money you spend

Location

The staff and management was not to be trusted

The day when we checked out

The full experience it was like a episode of banged up abroad

it’s clean and excellent customer service. I feel like I’m home away from home.

I wish the pool is bigger.

The hotel was clean and quiet. The staff were friendly.

The breakfast was average. It could use a bit more variety and some of the dishes in our cupboard were dirty.

Everything was clean and staff were helpful and accommodating.

The only issue we had was the walls were thin, no soundproofing that we can hear every conversation from the other rooms.

Comfort

Btrakfast was not good. Less options

When asked for bedding for the pull out couch, we only got one sheet, one blanket and one pillow. We could have used a second sheet and second pillow. We had to go down and get it when they knew we were gonna use the pullout.

the room was very nice