Clean and comfortable

There was no hot water! When I called reception, they just told me I needed to run it for 10 minutes (!) before it gets warm. It didn't help. I was in a hurry and had to take a cold shower. On my way out I told the receptionist that there's still no hot water and she said that she already sent someone to fix it (although they didn't inform me that they acknowledged the problem...). They refused to give me any refund because "it was already lower price than they usually charge". They haven't even tried to contact me to apologize. I will also mention, that you cannot park right by the room.