The cleanliness and proximity to the freeway. And the beautiful lake surrounding it.

The bathroom did not have an exhaust.

Convenient location

Clean

Organization and appearance of lobby and outdoor entrance - had a little seating area with two rocking chairs and an old English-looking telephone booth and lots of foliage with outdoor party lights hanging above the path. Liked the fresh bananas and apples for guests to take at their pleasure. It has a really nice outdoor entertainment area with fireplace and grill and pool. People were hanging out and grilling despite the heat and humidity. The breakfast and dining area were top notch.

Not a big fan of requesting housekeeping. I can understand asking for new towels but I do like to have my bed made when I'm paying for a stay and I do like to have my tiny, little wastepaper baskets emptied each day (without asking). I guess the asking is not that big a deal.

We have stayed at this property many times in our travels. They are very consistent in making their visitors comfortable.

They have raised their pet fees from free 9 years ago to an unbelievable $75 for a one night stay. The room is only $128. That is a 59% charge for our dog. I discussed with them a return customer with a clean pet record should have a break - my suggestion was not accepted.

It was clean

The pillows

The breakfast and staff was great. Room very comfortable

Pool closed on the last day

Clean, quiet & comfortable.

Nothing

Breakfast was excellent!

The property was beautiful with the trail and lake so close. We saw ducks and turtles which our son enjoyed. The hotel was clean and modern. Air conditioning was excellent in room. The room was very nice and I liked the soap, shampoo and lotion that is provided. Free breakfast was good as well. Front desk staff was nice and helpful.

The beds were not as comfortable as other hotels. Breakfast was until 10am but staff was already putting items away at 9:45. They were not as friendly as other staff. If breakfast is advertised until 10 am. It should start being put away AT 10 and not earlier. Minor inconvenience overall it is a great hotel.

The breakfast was great

The elevator was out the first 2 days so we had to walk up the stairs to the 5th floor

Over charged me. No concern to rectify. I guess Booking. Com is going to have to contact your hotel, ruined our trip.

The breakfast that was included was very good. We were extremely happy with our stay here and would definitely stay again when we are traveling back that way again! THANK YOU!

Everything about our stay was great except one MINOR thing, the pillows were pretty bad in our opinion. If we had more room (we are moving and really didn't have a inch left for anything) we would have brought our own. Of course, it's OUR OPINION so they may be just fine for others.

The location was great. The staff was very friendly. Property was well kept and quiet. Breakfast was good. Staff was great to help baby chick's out of the pool. It has a lovely lake nearby for a walk.

Can't think if anything

Great location. Liked that the coffee station was separate from food. Bananas would be nice. I noticed a nice selection of breakfast foods but I don’t eat many of those items. I prefer the bagel, muffin, toast fare. Your selection was adequate.

I felt the $75 pet fee was high.

very nice

The location and price was very good and the bed was comfortable.

the pillows were horrible- flat and not comfortable at all.

It is located close to the shopping center. Loved the coffee, excellent. Clean rooms and facilities.

Only one elevator was working. this was the second time I stayed there and It was still broken. The other one is slow. did not have regular coffee in room.

Clean nice staff. Close to everything.Convenient, close parking.

Cost of snacks and sodas.

I enjoyed the breakfast. There was a nice variety.

A/C was noisy.

NOT ENOUGH VARIETY, AND ALL MICROWVE, ALL PREMADE, NOTHING FRESHLY COOKED