La limpieza de las habitaciones

La piscina estaba sucia, mucho cabello sobre el agua

Room.

Breakfast room was a disaster. Had to find someone for forks at the start. Kitchen guy was talking with front desk. Stocked forks, left for front desk.Had to find him for toasting bread. He informed me he was alone, I informed him the whole room needed cleaning, filling, garbage needed to be emptied. No response!! This should have been checked on the hour every hour between 6-10 at the very least. The General Mgr informed me they were"" full and everyone got up at same time"" NO EXCUSE !! Then she started cleaning the coffee area........... That room is a reflection of the lack of CONCERN for their GUESTS COMFORT !!

Room smelled clean and fresh upon entry, beds/pillows were comfortable, convenient location close to campus

Bathroom location with sliding door was a bit odd

This is a horrible place, I should be getting refund. The bugs fell on my son's bed in the middle of the night, we called the front desk and were not sure for any other room. We were also so tired that didnt have courage to change rooms and their was lot of noise in corridor throughout night. I and my son were alone so didnt feel comfortable going out and change the room where you can hear lot of people in corridor mostly drunk. I had asked hotel to give me refund for this horrible experience but told have to go through the booking site.

room

The staff was nice

Room smelled like smoke at AC was loud. In general its under construction and just a mess.

Location

No hot water It Smelt bad No bred No coffee No cleaning of the room despite requested

Large rooms with comfortable beds. Good wifi. Staff were kind.

The hotel was going thru' renovation, so the stay was disturbed. One lift was closed off and breakfast service was very hit and miss. The water was cut off for few hours in the morning, so we couldn't take a shower or wash our hands after being in the toilet, which was far away from acceptable. I don't know why they accepted any bookings! We were thankfully compensated for that but I would have gone somewhere else if I knew about the renovation. I wish the pool opened earlier than 10am.

The set up

The staff