The room smelt like paint and the tvs did not work.

There was no phone service throughout the facility. Very dangerous for all guests. TV was not working. Could get anyone to come since there was no way to call the front desk.

It's was clean and very nice

everything was great

Had a hanging lamp over the bed that my husband hit his head on several times. TV didn't work plus no local channels. Temperature was hard to control not sure what was up with the thermostat?

bed was hard

ok

we were charged extra for a late check out even though there were very little guest staying in the hotel

The property was very clean and updated. The front entrance was very welcoming and the staff was very friendly.

For the price of the room breakfast should have been included.

bar and breakfast, clean workout room. Friendly staff.

The hanging light by the bed is a poor location, can hit your head when getting out of bed.

Great service

no complimentary water

The bed was super comfortable. Our children/grandchildren were involved with softball tournaments and enjoyed the pool and lounge area to relax and chat with friends. We enjoyed the area for meeting new friends.

The lamps on the side of bed were too low from ceiling and I kept hitting my head when getting out of bed. Bathroom had a slight moldy smell around sink. The hotel is getting a remodel and these items will be remedied.

Great location!! Near so many restaurants and shopping. Room was very spacious, and bed was quite comfortable. Room was also very clean, as would be expected.

The room was SO hot! The temperature consistently showed around 73 degrees, which we felt was lower than the temp actually was. I tried to put on the room fan from the thermostat, and even change it to "cool," and nothing helped. Sleeping was difficult because of how hot the room was. I travel with a small fan thankfully, and had to even use it in the bathroom while getting ready, because I was literally sweating putting on my makeup. Part of this issue may have been because the heat in the hallway outside our room must have been 85 degrees, and that is absolutely no exaggeration. We were on the 3rd floor.. and dreaded waiting for the elevator. I personally feel a hotel should offer coffee service to guests throughout the day; not just the morning hours. Especially in the winter. I was disappointed to not be able to grab a quick cup of (good) coffee at 2pm during my stay. (Not a fan of the room coffee makers)

Nothing, mgmt was rude and sitting at bar making comments about us because we were not able to have the room we reserved.

better trained management not willing to try to find a solution to appease customer.