This is the second occasion that I've stayed at the Trend Mountain Hotel & Conference Centre in Tumbler Ridge, BC. If you haven't stayed there previously, then don't place "high" expectations as you will be disappointed. It's the best hotel option in Tumbler but the continental breakfast is pretty basic and on occasion, the hotel's interior is quite dirty with mud being tracked in by the mine workers who reside at the hotel.

As mentioned previously, the hotel's continental breakfast is pretty basic and requires improvement and monitoring by the staff who manage the hotel. While we stayed at the hotel, the village of Tumbler had a scheduled power outage on Sunday, Sept 25th between 3:00 am to 11:00 am and the hotel's staff posted this notice in the elevators, but they didn't offer any other options for breakfast, so you simply didn't eat breakfast that morning. It was pretty disappointing the hotel advertised continental breakfasts were available, but the Management just ignored the hotel guest's needs. Unfortunately, pretty poor service delivery by the Hotel Management as they could have definitely planned better and had other breakfast options available to it's guests.

We have stayed here a few times over the years when visiting Tumbler Ridge. It is an older property but staff are super-friendly, helpful and obliging, the rooms are clean and cosy, you get a great cooked breakfast and overall it is great value for money. We personally really like that you can go directly to your room from parking instead of going to the lobby, because we go to Tumbler Ridge to be outdoors and often come back dirty from our fieldwork or outdoor recreation and don't want to go through a clean hotel lobby tracking dead leaves, mud and pine needles with our dirty wet boots and gear in that state. So this hotel/motel complex is quite idea for us. Also, they have a reasonable laundry service which was great for extended stays (i.e., one week) like ours. Also their internet has been upgraded since last year and is now fast (it was less impressive on previous stays).

Being an older property there is some wear and tear throughout, but for us the positives (i.e., friendly staff, clean, convenient access to parking, generous cooked breakfast, fast, dependable internet, etc.) outweigh this one issue. I guess it depends on the purpose of travel to Tumbler Ridge plus one's needs and expectations. We are not business travellers; we come primarily to be outdoors and want a cosy, comfortable friendly base in town so this one works really well for us.

Breakfast was OK. Location is super. Maids are very friendly especially Angela. She helped us out with all our needs! She told us lots of useful information about your area. Thanks a lot for a nice stay!

Bedding and pillows

the breakfast was disappointing. pre Covid they had a waffle maker and a blueberry compote that was delicious.

Very clean rooms, great view, lots of parking, steak house attached to hotel.

Shampoo was empty, ice machines didn't work

We ate at the attached restaurant, it was great very friendly and nice and convenient, thank you!!

Nothing, it was perfect

Breakfast was good but you are not Covid carding in the steak house

We stayed in the King Jacuzzi Suite and it was a beautiful room! We were attending a “Celebration of Life” and were very pleased that we could check in early to get ready. Also very happy that we could get some breakfast items in the morning. Covid rules were followed which made us feel comfortable.

very clean friendly staff. pet friendly too

nothing

It was a pleasant surprise. Accommodations were exceptional continental breakfast offered something for everyone.