Staff was great the guy at the front desk Harshal was very nice and the rest of the staff.

Comforter wasn't fresh like I asked and fridge in the room didn't stay cold.

The staff tried to be helpful. The room was good-sized and there was a bathtub as well as a microwave oven. Cleaned well. The location was good for a visit to Knott's Berry Farm.

The TV didn't work in my room. The woman at the front desk came to try to get it working, but every channel just said "channel not available." Nothing could be done that night but they offered to fix the TV or give me a dfferent room for the second night. I had to leave early, so vacated the room and checked in again around 11:00 pm the second night and was given a key to a dfferent room. Discovered after getting ready for bed that there was no remote control for the TV, and I couldn't find any buttons on the side to turn it on, so room 2 was also without TV (wasn't worth changing back into street clothes to get it dealt with). This room didn't have any hangers. The latch on the outside door was broken and the bathroom door was badly damaged around the lock. There weren't any USB ports in either room, nor clocks. The reading lights attached to the headboard didn't work. A small roach ran across the bathroom counter in the morning.

Bad

Nothing to like

The staff at night shift was very friendly and helpful.

Cleanliness is not well maintained. Guy from morning shift is not welcoming

How little time I spent here is the only positive thing I have to say. The wall paper was falling off the wall. Bugs were killed and left on the ceiling. It was awful. We couldn't cancel either because it would have meant losing all our money in the hotel anyway.

Everything. The hotel lies about what they look like and that the rooms are all nice. Paint was different colors and peeling off the wall. Lamp shades were bent and ripped.

Price, location, fridge, microwave and room was clean.

I left a day early cause a roach walked across the bed. Won't stay again.

It's a good place to stay

Location was good for me

There was a nocturnal bird (whippoorwill) that nested right across from my room. It was so loud that I had trouble sleeping. The carpet was stained and very dirty.