No breakfast brown bag muffin

Hallway not smelling like garbage..sink was stopped up.

The property was very nice and clean. Rooms are nice and comfortable. friendly staff. Gated underground parking. Need card access to enter and to use elevators which made us feel a bit safer.

Location. The street its on is a little questionable. There were lots of homeless people on the street.

The room was great

The hotel was in final stages of construction. All the rooms were great but the entrance and all the things you would expect to see on the first floor had not been put in yet.

Absolutely nothing

I extended my checkout time to 3pm and had staff BARGING into my room multiple times WITHOUT KNOCKING saying I was LYING and had to leave! I went to the main desk to verify my checkout and they said “You do have an extended checkout time at 3pm instead of 11am, WHATS THE PROBLEM??! IF YOU CARE ABOUT YOUR PRIVACY DO NOT STAY HERE!!!

Silence...smelled good.

No pool

The facility and staff were amazing, especially the staff.

The location was not so great because right behind the building is a bad/neighborhood area.

Yo get my points

Because I didn’t know about the pool and jacuzzi were under remodelation, you send us a message on the same day of our check in, and we that the breakfast was included in the reservation, but we there and we back to home happy!!! Sorry about my English 😃maby I didn’t see that instructions when I did the reservation.

I loved how clean and beautiful the property is.

absolutely nothing

the property was clean and secure.

it was very noisy

Great hotel

The staff was kind and helpful

The bed sheets had stains on them. The shower curtains were stained yellow. The hotel is very outdated, there are no mini fridges in the rooms, the rooms were not the cleanest.

clean

they didn’t have freezer and the people didn’t go to clean the room

the rooms where comfy and the staff were very friendly

the AC was not working properly , we called maintenance at night and told us that the technician is not there . so we were freezing and they didn’t offered us to change our room

there was no hot water in a shower, just a little warm. There was some stuff in the corridor like towels and blankets, just dropped on the floor. The worst Hilton present I have ever been. Doesn't feel clean at all.

Clean and comfortable rooms. 2 very nice ladies checked us in.

A fire alarm went off during our stay in the middle of the night. We evacuated to the reception. No one told us what was going on, we over heard someone saying ot was a false alarm (someone was ironing) but none of the staff spoke to us. We sat in the lobby and waited, during this time, we over heard a male staff threten to pepperspray a homeless man sleeping near the reception area. Eventually after being in the lobby for 10-15 mins in our pj's. We attempted to speak to the same male staff, he was on the phone, putting in on hold and returning several times, I'm assuming he was talking to someone regarding the alarm and switching it off. All we needed was someone to tell us it was alright to return to our rooms. Eventually the lovely lady who checked us in came back to reception and told us it was a false alarm and we could return to our room.

the staff was very helpful and the whole place was clean. loved that it had a gated garage.