the breakfast was supposed to be included when I booked with booking.com. When I arrived it was not. The hotel corrected that for me which was excellent of them to do this for me. The breakfast was good.

what could have been better was the first room had pizza in it that was 3 days old. The hotel corrected that immediately with a new room. What else could have been better was the hotel staff knowing how to disengage their own alarm system. Having it going off from 2:50 a.m. till 3.:24 a.m. was not good for my medical condition. The hotel asst. Manager Christopher stated this would be corrected in my accommodation. This is still to be seen.

Convenient

Upgrades needed

clean

you have to pay to park you can’t make a left turn out of the hotel

everything

Location was great and all the restaurants and stores in the area were good.

Parking was horrible due to an event they had the night I checked. So had to parkin the neighboring hotel Embassy suites lot and walk over. My room still had the previous guests bedding on it when checked late. I was brought bedding to change it myself without a real blanket, just a throw. This is all happening during the middle of the night. Early the next morning I requested that the room be thoroughly cleaned, only to come back that afternoon to the same stuff and after numerous calls to the housekeeping manager by the front desk manager. The room was never cleaned that day or my entire stay. It was an awful experience to say the leas and I will never stay at this property again. Nor will my family who had other rooms and experienced the same lack of cleanliness. The housekeeping manager and staff did not live up to my expectations.

Location, parking, refrigerator, ice machine

The bathroom, dust everywhere, sheets didn't look like they had been changed. we went to get some cleaning supplies off of a room attendant cart and clean the bathroom floor. Smelled like urine

Room was clean. Had a balcony room great view.

Air conditioner was not working but they fixed it quickly. Pool was to cloudy to swim in .

The fact that I paid extra money for a balcony room… that didn’t even go outside it was still in the building… it was super loud with all the kids in the pool because the pool is not in closed. It was a horrible experience and won’t be going back. Also the fact that you had to pay extra for breakfast that was not all that great.