Liked layout of the room, that kitchen supplies were in the room, place to sit and eat or play games, proximity to hospital

Was roomy and large sitting good fridge with excellent ice maker

Floors were.sticky everywhere saw cleaning lady dripping garbage on elevator and was never cleaned up

Location

The smell of the room, the staff, the facility.

Nothing, except the location

Not clear, bad communication from the staff, sofa bed is not good for human to sleep, very bad experience, i will not go there again even if it is FREE

The location is in an upscale area.

The place is filthy. Everything is dirty. The walls, sheets, couch, towels, carpet, hallways,etc. There are cigarette butts all over the building exterior. The patio area is disgusting. The room has a musty smell.

Filthy

Nothing

The location is so good to find food and entertainment The zone is so calm

Transportation is difficult but is normal in this kind of city

Our stay was ok, so i will try best to give a fair and objective evaluation; What we liked: Proximity to burlington mall and supermarket and eateries Washing laundry facilities Friendly honest staff Free popcorn and coffee/tea/lemonade on the weekend The general location area Water pressure good Clean linen Honest and fair billing Gym and good area for brisk walking Near a Best Buy and other decent shops

1.We were placed at the extreme end of hotel, there was some noise from some neighbouring installations at night ie room 201. 2. The property needs some work..we like that there was communication to this effect on the carpet replacement but this renovation needs to be fast tracked. 3. Being our first time in boston and this area, we expected a higher standard especially on general external cleanliness. Hopefully this will improve. 4. The elevator needs work 5. The cleaning staff don't speak English and seem uninterested in the term customer service or lack this training there in. 6. Cleaning only once a week meant the other six days had us doing the cleaning 7. The Sonesta Select in Woburn offers better value, at least till these renovations are made. 8. The grill area needs to be regularly cleaned. We are from the so called developing world but our cleanliness standards are absolutely first world, this was the overall shock if I am to be honest. Cleanliness and Excellence is something I believe the property will get to. But for now, substantial improvement needed.