The rooms were nice, had everything we needed. Rooms offered plenty of space which was nice, except for bathroom, which was very cramped. Mattress was very firm, which I normally like, but I woke up with a sore back. Mattress looked new though, which was nice to see. Hotel room seemed very clean which is the most important thing to me. Front desk staff was friendly. My wife said the breakfast was pretty good. This was a good centralized location for our stay.

Elevator was slow and small, not easy to get to from our room location so we primarily used stairs. I had to step off the elevator so two girls could exit. There were only four smaller stature people on the elevator with minimal luggage at the time. Bathroom was small and cramped. Bathtub floor was narrow, curved upward around the edges and a bit slippery as a result. Bathroom sink water pressure was not strong and water would only get a little warm, not hot. Couch cushions didn’t seem great, stiff and lacked padding. TVs were a bit small. Curtains in bedroom had some staining. Side entrance staircase got very dirty during our stay. The weather may be to blame as it rained a lot but it definitely was not cleaned at least one night as it was dirty the morning we departed.

A really spacious apartment, staff were very helpful, facilities were good.

Only stayed for one night. Could have stayed for longer.

The location is one of the reasons we chose Sonesta ES Charlottesville, it was convenient to all the things we were doing or about to do, including shopping and wine tasting. The breakfast was quite good and offered a wide selection of choices, both hot and cold.

Location was great, breakfast was good. Staff was friendly. Suite was clean.

Excessive pre authorization fees. Microwave was not working. Need to have more room attention with trash removal and fresh towels provided more than 3 day interval although taken care of when requested. Could use more outside seating that is up kept and convenient.

Location kitchen breakfast and good amount of electric outlets

Very bright ceiling lights and no dimming feature in bathroom for nighttime. Bed was very high and I could not sit on it. I had to climb in like a kid!

Dirty. Shower curtain had mold on it. Carpet was grungy. Overpriced because of graduation weekend.

location, staff, rooms

convenient, friendly staff

Lousy breakfast both days, limited fresh fruits. No spare toilet paper in room.