we’ve been staying here for the last several years every time we visit Louisville location is great and very clean

there is nothing we don’t like

The breakfast was good.

The ceiling fan in the bathroom did not work. Also, the fire alarm went off at midnight.

Amenities, breakfast, comfort and cleanliness and most of all, the staff.

The bathroom fan was not working. Also would have been nice to have a bit larger freezer compartment in the refrigerator to refreeze our reusable cooler ice pack.

Very clean and staff was friendly.

Pool was too small. Only 5 people allowed in it at a time.

Breakfast was fancier than usual! The eggs were seasoned and the potatoes,really made the breakfast stand out as opposed to muffin brand,waffles or just scrambled eggs. Your front desk employee was amazing,he so helpful! Your evening staff is the best by far I've ever seen! Loved the single served meals in fridge as option, especially when I arrived late checking in and was needing to eat. The lasagna suggested was right on the money! It was really good. I told my husband we are staying there round trip every time we go through which is twice a year at least! Will highly recommend!

Honestly absolutely nothing! Oh bonus...coffee was available fresh even at 8:30 pm which is around time I checked in finally!

Could have been cleaner. It was like it was spot cleaned.

I Liked the location and the friendly staff. I also liked that Netflix was available on the TV.

Unfortunately there was a baseball tournament so there were a lot of kids at the hotel. That can't be helped but it mattered. No vending machines on the floors either

The room and other areas have a bad oder. The toilet seat was also broken.

Everything was superb 👌 👏

N/A

The room was excellent and perfect for our family of 3. Daughter slept on the sofa sleeper and we got the king all to ourselves.

The gentleman checking us in gave us a room that had not been cleaned (towels on floor, trash in bathroom, bed not made, TV on) then gave us another room, before leaving the front desk I verified he was giving us the king bed with sleeper sofa like my reservation was for, he then gave us a room that my reservation was for. So 3 times a charm. It just was an odd experience. We checked in about 7pm.

Hotel service, breakfast, amenities were all great!

We were in room 406, the bed closest to the window has a bad sink in the mattress, so it made sleeping with my daughter more challenging but at least she enjoyed sleeping- basically on top of- her mommy :).

I did not have breakfast. I really liked the view of the reception area with the fireplace as I entered the facility.

I would have liked some bottled water.