Excellent rooms and bedding Ok breakfast

Checked in to 405 unpacked ALL our stuff then discovered toilet was broken and the room was supposedly blocked off but they gave it to us anyway. Moved all our stuff to 410 and asked for a discount rate for our inconvenience according to their “Happiness Policy” displayed prominently at the front desk. Discount and/or comped room was declined because we had booked through Booking. Com There is something very wrong here if using “Your” service negates any responsibility on the part of your participating properties to enforce their own corporate policies. Call me VERY disenchanted. I really don’t know whether to quit using Booking. Com Or Hampton Inns, or both!

The room was nice.

Some of the breakfast food was cold.

The room was exceptionally clean and comfortable

There was a group across the hall and one door down from our room. It appeared to be a convention or something similar and every time they opened the door their music was VERY loud. The people were friendly but it was very loud.

Awesome staff, comfortable beds.

Sheets are very scratchy.

The staff were very nice.

I enjoyed the cleanliness of the facility and all of its amenities.

Nice area seemed clean and employees did a good job

Nothing

The breakfast room is nice and roomy, food was good and nice variety. Property close to shopping and freeway and nice area to walk.

Bed was horribly uncomfortable and something was horribly wrong with their phone system. Nothing more annoying than phone ringing at 6 am and every few minutes after that. Unbelievable they didn’t shut this down when they new about it.