location excellent, room nice and beach so nice the more excellent was James the bartender at the pool hope you don't loose this man if i back will be for him

This is very good

I liked everything

The pool area was nice, rooms were clean and smelled nice. extra pillows and blankets were provided. there was a fully stocked kitchen and view from room was beautiful.

it wasn’t as close to the main broadwalk area has I had hoped, the buildings around it looked run down and u. used and numerous homeless people and sketchy people that appeared to be on drugs hung around the property where you exit from the pool, keys don’t work trying to get back in from the broadwalk to pool and you have to walk around to the front lobby. the staff was hands down the worst part. I was double charged for my reservation and spoke to several different people at the property, all whom were no help and I’m still fighting for my money back. I spoke to them with nothing but kindness and respect, was never rude at any point but was given short and rude answers to anything that was asked. I was approached twice for a “timeshare” presentation. The pillows were old and not of typical hotel quality. bed was a Murphy bed (literally why), mattress was uncomfortable and you could feel springs. I woke up with back, neck, shoulder, AND hip pain everyday. I am super easy to please and have stayed in some pretty cheap and shady places but for over $200/night, I would never stay here again due to the attitude of all 4 staff members I interacted with alone. the only staff that was nice and even attempted a smile and didn’t appear miserable was the African American male security guard working on the night of 4/21, super helpful and actually checked us in as the desk lady started to check us in, and when I asked about being double charged she said “I’m off the clock you’ll have to ask in the morning” and then walked away and has the security guard finish checking us in, this was after sending numerous messages through booking.com prior to our stay and calling twice and being told a supervisor wasn’t there at the time and they’d call back (which never happened).

Great view.

..bed was a murphy bed couch...not most comfortable.. lady who answers phone during day was rudest,non profession attitude - 3 times experienced this...

I like the location

I didn’t like the back side view even they confirmed the reservation in the same day and I checked in at 10 PM that means that they have a bunch of available rooms but they still gave me a room not with the ocean view since it’s beach line hotel but the back parking lot’s wall view even they saw that I’m Floridian and could be back to stay there again if I like the place. Also it’s pricey $250 a night room with all fees and looks so dated. The loud next room faucet’s woken me up at 4 AM. The room looked clean before I found a peace of trash on the floor. The parking was full so I’ve tried to park on the first level but it was a sign Park is full and the door was closed but there was one available space so I had to go to the lobby to ask to open the gates to park there.

Great location on the beach and walking distance to restaurants and nightlife

Bathtub/Shower was smaller than expected Wish there was a balcony

Parking didn’t have an elevator, and we were pressured as soon as we got there to buy a timeshare.

It was not good parking was rough and the garage smelled and was so nasty. Breakfast was not included which is ridiculous being we paid almost 700 just for two nights

No breakfast and the hotel was old and dingy