Billing mistakes - one price quoted by Booking,com and a higher price charged. Billed breakfast to the wrong room - no explanation given.

Location was good

Room small and very dark, no microwave in room, no place to put clothes except for the suite case, there where no drawers in room one lamp kept flickering off and on. Had to wait to get room even though there where approx 4 other families that they gave rooms to Had to wait till almost 5 for our room after traveling all day. The charges for the stay are all over the board. Had to ask for clean towels the 3rd day. And it that is the $20 everyday fee that I was charged I got ripped off I could go on but it makes me mad that I had to pay more for items that I never received

Nice clean hotel, very modern

Dining room staff was untrained and unhelpful. Dining room furniture was awfully uncomfortable. Our room lacked a desk and chair to sit and do work. HVAC unit fan very noisy.

Location and amenities

The booking was very misleading! Paid extra to have elevator access to room and still had to climb twelve steps . When moving luggage you had to push the cart up a long ramp.

I accidentally booked the wrong day. I tried to get them to book the correct day. They said they had no more rooms available. However on Booking.com, it showed 3 rooms available. I couldn't get my money back.

Room, amenities, location

Breakfast was a let down given that we are vegetarian

The pool was great and also loved the smores kit, it was a nice touch

As all the reviews mentioned before the breakfast is limited. There was oatmeal, 2 types of cereal, biscuits and gravy and some hard boiled eggs.

clean

beautiful