Good

We walked I room and ants on table

There is a reason the Gatlinburg Inn has stayed in business for over eighty years. The hotel is charming and reflective of its historic past. With an amazing location, friendly and helpful staff, clean amenities, delicious breakfast, and comfortable facilities, we will be coming back!

Loved all the antiques

Breakfast was excellent. Location is excellent.

Yes it is old but historical.

We Just checked out yesterday. My friend and I visited for our annual girls trip. We couldn’t have been more pleased with this motel. The location is perfect! Close to everything! And the shuttle line if you need it. The welcoming ambiance and home like feel was of the motel is so inviting. Every single employee we encountered was focused on us and making sure our stay was comfortable. They didn’t simply walk by and say, hi! They always said hello and asked “can I help you with anything”, while simultaneously stepping in to assist. Our room was just perfect with the balcony that allowed us to relax and still see what was going on around us. The beds were so comfy too. And the daily breakfast served is amazing! Love the bacon! This was our first stay and I wouldn’t hesitate to book here again. It was absolutely perfect and I highly recommend.

We jokingly told the front desk the lace was a 5 star in our book. However, a nice soup bean and cornbread dinner would be the cherry on top.

The location of the hotel is perfect, right in the center of the strip and within walking distance to the entrance of the Smokies. Breakfast was just fine, including the area and the food. Bathrooms are small but fine, nicely updated.

I appreciate the historic status of the hotel. In fact, that's why I was interested in staying there. However, there's a lot more that could be done here that wouldn't affect the historic status. The musty/old smell upon walking into the property and in the rooms should be addressed. We used 2 rooms for our family stay, and we felt the same about both rooms: I understand the wood paneling and some of the built-in wooden ledges have to stay, though not to my liking. This makes the rooms quite dreary and gloomy. But, above all, the carpeting in the rooms is old and filthy. I (none of us!) didn't dare to walk on the carpeting in bare feet. The drapes are also old and filthy. The "lock" on the balcony doors also need to be updated, quite antiquated with a bar going across. But, really, the carpeting issue was the worst I've experienced in a long time, and have to say it made me (all of us!) feel quite uncomfortable for the entire stay.

It was very unique in the middle of tourist attractions. When you entered the doors you felt a different vibe like you stepped back in time.You felt like you were with the people who framed the wall. We loved the rocking chairs, the sitting areas, the squeaky floors, to the old hooks on the back of the door. The shower was great!!

The negative was the mattress. They new mattresses. It sunk where people previously slept.

We loved the location

The staff could have been a little nicer. The older women were very nice but the younger staff could have been more nice. The people staying in room above us were so loud throughout the night. It sounded like they were moving furniture around all night