Nothing

I went to go stay this past weekend and apparently I was flagged for “do not rent” for smoking in the room the last time, but I never smoked in my life and they never found any proof. They also tried to charge me for the smoking fee. I have stayed here 10+ times, so they should know I don’t smoke in the rooms.

I was close to everywhere I needed to be in Rockhill

N/A

Very friendly staff. Reasonable price.

Room was ROUGH. Outdated hallway rugs, marked walls. In the room, the bathroom door was falling apart, it felt very dingy, and the TV was set high up on a sloped cabinet, teetering off. If we weren't so tired from driving 12 hours we would have found other accommodations.

Security at the front desk and doors was top notch

Nothing

Everything me and my co-workers went to stay at the location Walking in to check in the guy at the desk was extremely rude He threw the rooms keys on the counter and was rude discussing Our payment methods loudly and etc. The next day around 11/12pm we got the call that a family member Had passed away so we had to leave immediately yes it was after the 11 c/o Time but instead of being considerate I was met at the front desk with the Rude “manager” lady who wanted to be smart about who was all in the room And after answering her 3xs telling her we all are packed and walking Out she kept asking and I was on a phone call with my sister whom said Well did you just tell her that 3xs and so the “manager” jumped in my phone Convo and said “I can ask 6 more times if I want to” and that’s where the Argument and disrespect started I work for a hotel and regardless we are NEVER allowed to disrespect a guest And our problem came from her Getting into my personal phone conversation but long story short We was banned, police was called and I was told by owner we would get a refund For Thursday night since we would not be there because we was scheduled To check out on Friday morning and NEVER received the refund This hotel is wayyyyyy outdated, roaches were everywhere and the staff was horrible.

The price was fine for what I paid for.

The front doors never opened with the card. We had to ask to be let in every time we came back to the hotel. Check out time was 11am but as we were packing the car at 10am the room card stopped working. The rooms were dated, the tv was mounted sideways to the clothes cabinet which did not look like a safe design at all.

The room was clean

The area was bad

The coffee pot was plugged in the next morning before we left . And it had a burning wire smell so I unplugged it. When I checked out my card was charged $277. Plus tax. And when I called to ask why. The attendant lied and said she found ashes. And smelled smoke. I smoke cigarettes. And I didn't even bring them in you could see me go outside to my car to smoke. And I only went one time that night. She proceeded to yell and say she have proof and a picture of ashes. So when asked to show it she yelled and hung up.