Reachability to and from airport. Not too far and not too close. Connectivity to airport is good as well.

Room at first seemed clean but it slowly started to stink. Under bed was never cleaned looks like. I saw parcel boxes, trash, beer tins, what not. Yuck.

The room had a stove and refrigerator and a very small microwave. The beds were comfortable. The air conditioning worked well. Free parking. Good location in that there were several good restaurants within walking distance.

The room was not cleaned particularly well. The elevator was broken for half of our stay. Many of the items such as coffee maker, toaster, plates, pans etc. were not in the room and you had to check them out from the front desk. The TV remote did not allow you to turn the TV off; you had to get up and turn it off from the back of the TV. The room had only one chair although they furnished us with another when asked.

Nothing

when I got there the front desk staff asked for my card and charged it. After charging my card he tells me my room is on the third floor but the elevator is broken. I ask if he’s joking and he says no. I tell him I would like a refund, I have several bags and don’t want to carry them up three flights of steps. He informs me he can’t refund my money but I can contact booking for assistance. I say I’ll go up to the room and wait to hear back from booking. There are empty beer bottles and trash in the stair well but I climb the steps with all my stuff. Two duffle bags, four hangers with clothes on them and three grocery bags. When I get to the room I try to turn on the light by the bed and it doesn’t work, the light by the other bed also doesn’t work. the only working light is the one in the kitchen area. As I get ready to meet my friends for dinner I get hot and try to turn on the AC and it won’t come on. I call the front desk and again ask for a refund so I can leave, but he tells me I can move all of my things to a room on the second floor. I say I don’t want to move all of my things to a new room, I want to move to a different hotel but I need a refund to pay for a new room. He tells me he will not do that but if I want to move all of my things to come down and get a new room key. I am currently waiting to see if booking will give me a refund for this terrible experience.

Check out was supposed to be at 11 a.m., but housekeeping came at 10 and insisted that the check out was at 10. For me, after the long drive, that hour mattered

Absolutely nothing

It was dirty and filthy

noisy and the tv really didn’t work

Clean, staff was friendly. Breakfast was ok

Was all good

Great staff, very friendly and helpful. Thank you given that it was my first time in the US from the United Kingdom. Thank, Alfred