Amazing location, super close to great restaurants, bars, theatres, stadiums and the German Village. Very comfortable.

Nothing

The location was excellent and the hotel was very clean!

The water temperature in our room (501) could not be controlled once you switched the water to the shower head. It was scalding hot. My granddaughter had a cast on her arm and had to take a bath and her cast ended up getting wet. The room was uncomfortably hot. We asked to have our room changed before we went to the Lion King production, but the request was not fulfilled.

room was good and comfortable

being renovated needs more

The room is large and the view is nice overlooking the city. Definitely recommend a corner city view room. Bathroom is spacious and comes with some nice, though almost empty soaps and amenities. Shower is nice and hot...once it gets hot. Prepare to wait. Then there are bad parts to bathroom too.

I made sure to book a room that said breakfast included, but the hotel did not honor that. When I found that out nobody contacted me telling me they stopped making my breakfast and would not be bringing it to me, even though they said they would and could have easily charged it to my room. The elevators had several outages, being that only 2 of the 4 were in service. That proved challenging since my elevator was on 15th floor. The front desk clerk only seem to cater to the Caucasian guest needs, meanwhile my request for 1 more towel went unfulfilled. Other than being chased down by staff for taking the staircase from the second floor to get to my car and the previously mentioned headaches, the room itself was nice and clean, although very dated. Tried hooking up to tv so I'd have a second screen to use for work, but that also failed. Staff doesn't seem to care. And here's the kicker. The bathroom looked as though someone was murdered in it. Not kidding. At first glance you didn't notice but next to mirror on the walls were streaks, not a drop, STREAKS of blood. Like sprayed or splattered, dried coagulated blood, which nobody seemed to want to clean up. It[s obviously been there a while. I had to get out of there. Room 1504, stay away from there.

Convenient location

Old and worn down. First room the shower didn’t work. Second room had no working lights. Would never stay here again. Would be nice to have one night comped based on what I had to deal with.

Location

The shower was extremely hard to use. Room was not clean. Bathtub non slick surface was worn off which made the shower slick and hazardous

It was very clean, perfect downtown location!

The pillows. I know silly but if you have a sensitive neck bring your own pillows or ask for more. 5 days later and my neck is still messed up.

Awesome location and views.

Some bedsheets had stains, the in room coffee maker didn’t come with any coffee filters, and the was wallpaper ripping from wall. The room temperature was set to 55° but it felt like 80. Also hotel staff explained no information to me upon payment and receiving the room key, I had to ask for basic information such as floor and room number and facilities the hotel offers.