Room was big and lovely.

The bathtub had serious issues with the hot and cold water at the shower rm 911. If you wanted water pressure you moved the shower handle to the left but there was no hot water. If you wanted hot water you moved the shower handle to the right which until the water was barely a trickle coming out of the shower you got hot water. There was absolutely no shampoo in the shampoo dispenser. Which in a way was a good thing because I wouldn't have been able to withstand the cold shower long enough to rinse the shampoo out of my hair.

Awful- not enough options.

The food choices

Rooms were very spacious, with great views. Hotel was located in a great area of downtown Richmond, convenient to everything.

Was told I could have adjoining rooms, and was given rooms on 2 separate floors. Rooftop bar was closed all night for a private event, which was disappointing.

The hotel was amazing clean. The staff was Very Pleasant! I would definitely stay there again Room was extremely clean, very large room Suite. Regular size refrigerator, dishwasher. Close to convention center we were attending. Enjoyed our stay at the hotel a lot Only problem was Elevator A had me stuck on 15th floor. Got off of elevator and then tried to key in my floor. Tried using my key. Finally got another elevator to arrive. But other than that I highly Recommend this Hotel Glad we stayed here for our dance competition we were attending

The elevator situation. Took about 10-15 minutes to get out of the situation

Drain in kitchen was smelly. Housekeeping should run Clorox or lemon peel through garbage disposal to clear/clean it out and keep smell out of drain.

Breakfast was great, rooms were clean, great location and all the staff were super friendly

I couldn’t use cash to pay for it.

The breakfast staff was amazing and even opened it up early for all the dancers staying so we could get breakfast before the workshop!! That was soo awesome to do that and very much appreciated!!

Not one thing