the location, the view,

my room had dirty pillow cases on the pillow when arrived the wall were scuffed the tv didn’t not work no blow dryer in room no Ice bucket chair for patio was broken

The view was out standing!

Cleaning: Mold in shower and on patio, cabinet with dirty finger prints( wiped off with soap and water),carpets badly stained, refrigerator freezer needed defrosting. Comforter had stains, ? cleaned between guests? Maintenance: Sink cracked, patio chair broken, closet broken, leak in water heater , outlet uncovered in hallway. I literally spent less than $10.00 for Clorox spray and carpet cleaner . Far cry from the $150.00 cleaning fee I paid. I can only assume an absentee owner who would be furious if they new the condition of the unit.

the unit was dirty, only 1 bulb on the main room, chairs at the balcony broken, carpet rotten Sheets with holes Unit smell old and dirty I had to claim many times until I got new sheets and I got as a compensation no had to pay for the cleaning

building and location view from the balcony

location

Elevators To slow too many floors not enough elevators

The view was amazing.

The lift took way too long…the room could of been cleaner, mould in bathroom, handle rail must of fell off, they filled back then painted over then put back handle rail, shabby job. The whole apartment needs painting, the table had burn marks, they put a table cloth to disguise it, table cloth sticky had to wipe down. The could of mopped apartment before I arrived. fFor that price should of been immaculate. Best bit view and location.

location , living room, kitchen and bedroom

elevators

The gentleman that greeted us upon arrival was the kindest to my friend and I. I’m not sure if it’s because we’re all from NY but he was extremely helpful when staff was not. Also, the young attendant in the parking garage late at night was very kind to us during our distress to find parking in the lot.

Our room and balcony was not clean when we arrived. A chair on the balcony was broken. The phone was not plugged in to work, the TV did not work also until we told them at the front desk. I hated the carpet, there were bleach stains and other unknown stains on the carpet as well. Additional trash bags were not supplied so we used the plastic bags from Walmart. I saw a dead bug on the carpet as well.

grounds were always clean and outside staff always friends

1 pool for 2 large buildings, unless you’re an owner. why advertise 2?

What breakfast there was no breakfast location was OK

The pool was out of the Sun by 1 o’clock in the afternoon because it’s on the east side of the building and we were not told we were had to pay for parking until after we booked the vacation not good

The property’s location was great. Convenient shuttle to the beach. Nice pool. My room had a balcony with a nice view, tv, a hidden mini fridge, coffee maker, a nice bathroom, a decent sized closet with iron and ironing board and a safe.

The building has two halves. At check-in they claim one side is for “airbnb” guests and the other for standard “resort” guests; I didn’t notice any differences. Each half has approximately 30 floors, with one pair of elevators each. This made for potentially long waits for the elevators when on higher levels. There’s a restaurant in the building but never seemed to be open during my stay. Packing pricing is ludicrous. Anything less three days of parking results in a higher rate. Anything more than five days results in additional charges. My check-in was a bit of a hassle. The listing wasn’t clear and I wasn’t aware that this was basically an Airbnb. The owners are Argentinian and have an Argentinian phone number. They communicate primarily via WhatsApp. When checking in, the front desk needed more information from the owners and she used my phone to call them. The owners had been very good at communicating until I arrived at the resort and then I tried for 20 minutes to get them to respond so that I could tell them that the front desk needed to speak with them. After finally getting checked in, I go upstairs. During my stay, my room (or apartment as it’s listed on the posting) was a bit tiny. There were two, very low to the floor, full sized beds that actually made it seem a bit cramped in the room. One of the beds partially blocked the entry into the room. The latch on the door was broken. One of the closet doors were damaged and swinging freely. There were bleach spots on the carpet, a crack in the sink, the faucet was loud and the sink leaked water quickly. One of the chairs on the balcony was damaged and couldn’t be sat in. The standing lamp was broken and just leaning in the corner. There appeared to be dried blood on the side of one of the beds. The walls were dirty and one of the pieces of art mounted on the wall had to broken glass corners and unfortunately I’ve misplaced the photo of that.

The view was amazing

The carpet was really dirty.

the room smelled moody, the shower wasn’t cleaned properly, the staff was not friendly at all

The view from the hotel to the canal is awesome.

Should include housekeeping with the booking. Not been an extra.

It rained often and we were forced to stay inside, with no entertainment. All the owner had to do was authorize the purchase of a remote control for the television. The telephone didn't work. When I contacted the owner about the television and telephone. She suggested I call maintenance. I was on vacation and didn't feel calling maintenance to get things fixed was my responsibility. When I told her maintenance said a new remote to work the television was needed, and that she needed to authorize a purchase. She responded that she hadn't heard from them. And I never heard from her again.

The view was awesome staff was pleasant and in the beach is walking distance.

There were minor things like comfotyers were stained and that was unpleasant and the the shower faucet kept coming off