Breakfast and pool

The bathrooms down stairs were nasty. The hallways smelt like straight cigarettes and weed. The window in our room was wiggly like it could fall out at any minute.

Front desk was friendly explained everything throughly.

The breakfast was terrible and our shower was not properly cleaned. Smelled of stinky feet. I got my own cleaner and cleaned it.

The price was good and the location was great. Easy to get in and out of without a lot of traffic.

The bed could have been more comfortable. The swimming pool is indoors but is very cold.

Clean friendly smelled great and nice breakfast

For our family trip to Tulsa and surrounding areas we thought we had found a great deal on a Queen suite. Our family has 5 people including 3 children. 2 of them being teenagers. We booked this hotel quite a while in advance. Once we arrived I went in to check in. They told me that there was a problem with our room. Our room is suppose to have 2 queen beds and a pull out to accommodate us. But they said they had moved us to a single king with a pull out. I stated that would not work as I had 5 guests and would really appreciate another queen room with pull out. They found one. Great! Once we entered the room we realized it was quite warm. Which we figured was because the room hadn’t been used so the air was up. It was sitting at 74 degrees. My husband turned down the air and we took the kids down to the pool after the long drive. We were down there for an hour and in that hour our room had went up 4 degrees. We were leaving to see some family so I asked if they would have maintenance to check the air in the room while we were gone. They said sure! We were gone for 4 hours and when we returned the room was 80 degrees. I went down stairs to the desk and rang the bell. The lady who I had talked to earlier was sitting on the couch with other people and asked if she could help me, while still sitting on the couch. I asked “was maintenance able to come look at the air? Because it is still quite warm.” She then proceeds to tell me that there is no maintenance on site and she has not been able to get a hold of him. I asked if there was another room we could move to. She, still sitting on the couch all comfy mind you, said no. The amount of unprofessionalism was astonishing. If you couldn’t get a hold of your maintenance man you should have called an air company. You also don’t just sit on a couch when dealing with a paying customer. You try to come up with a solution to the problem.

The location worked for what I needed. The location was quiet. Austin checked me in and always politely said hello whenever I came in and left. He answered all my questions and was overall very kind. Thank you!

A bug came from the wall. I couldn't adjust the ac unit.

The pool and hot tub were awesome. The bed was super comfortable. It was quiet.

Breakfast at up was chaotic.

Great breakfast

Shower was suitable for wheelchair. We don’t use a wheelchair so the shower was irritating.