Location is 10/10. Breakfast is fine.

Room looks old, air conditioning is dirty and not proper in place. The AC was placed next to bed which means next to your ears. Walls are visibly dirty. Underneath the bed was so dusty. Shower holder was broken. You need to hold it all the time while showering. Toilet smells were so bad and I think the smell came from underneath the shower drainage.

Breakfast was unlike other hotels with choices of salads, soup, main course, fruits and eggs as well as coffee and hot chocolate. The room needs repairs and painting. The glued shower head fell on the floor. Some of the paint peeled off. The chair in the room was very wobbly so somebody could fall easily. They didn't clean the room unless you asked them. There was the kettle but they only provided sugar. No coffee or tea for the 3 nights we stayed there. Overall they are lacking maintenance and don't seem to care about the customer service. We paid for 4 people with breakfast but the hotel said their policy is that breakfast is only for 2 people. We had to show the receipt to prove we paid for 4 breakfasts.

The room, service and breakfast. The hotel needs a good maintenance.

Location & helpfulness from the staffs

what i didn't like is when you will stay on 5th floor, you can't use the elevator to ground floor. The AC is a bit noisy specially at night. The bathroom towels not ready upon checked in and I have to wait for till past 6pm.

The staff where helpful the hotel was clean and spacious the rooms where great

Nothing

The rooms are pleasant. The staff are easy to converse with. Everything is provided with ease.

Accessibke to all locations

There are insects inside the room, they gave you wifi connection but in reality no connection, no television signal, you can not order other food kitchen chef is not available, they serve the food with no cover at all, my room is using yellow lights, slow water output, clog in the drainage, dusty sofa and chair, hair dyer is not working, kettle is very dirty, dirty toilet bowl

accessible and quite

the elevator was malfunctioning