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La chambre très spacieuse et très propre la literie nickel. L’hôtel est bien situé et le personnel très serviable et très gentil.

La piscine très belle et très grande avec possibilité bar et snacking…le seul souci c’est qu’il y a une vingtaine de transats et 5 parasols pour un hôtel de plus de 200 chambres….donc si vous avez envie d’une journée chill au bord de la piscine mieux vaut s’y prendre tôt…

Tolle Lage und tolles Frühstück. Das Personal ist sehr freundlich und hilfsbereit

Extremely polite and attentive service. All staff immaculately presented. Room was superb, amazing view or the Mekong. Pool and bar relaxing and private.

Nothing.

Luxury, Beautiful , clean, nice view, nice swimming pool

N/A

Check in was very smooth. The rooms were beautiful.

Nothing

Außergewöhnlicher Service im Hotel. Extrem freundliches und aufmerksames Personal. Das Frühstücksbuffet ist der Wahnsinn. Es war mit Abstand das beste Buffet, was wir in Vietnam hatten. Die Zimmer sind riesig. Pool ist ebenfalls sehr toll. Wir waren zwei Nächte vor Ort und wären gern noch länger geblieben. Großes Lob besonders an den Zimmerservice. Uns wurde sogar unsere Kleidung gefaltet die im Zimmer lag …. Zusätzlich dazu wurde uns ein sehr guter Touranbieter vor Ort empfohlen um eine Fahrt zum schwimmenden Markt zu organisieren. Es war alles perfekt.

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Staff polite, efficient and with good English

Towels smell of fried food. Disgusting

Zuverlässig gutes Niveau im höchsten Haus im Mekongdelta. Grosses Zimmer mit Fenster bis zum Boden, toller Ausblick. Geschultes, freundliches Personal.

Nichts

Luxurious hotel, centrally located. Amazing customer service by Amy who deserves to be general manager!!

Great location and the staff were very friendly and helpful. The rooms are very comfortable.

Very professional and efficient staff, the rooms are elegantly furnished, spacious and quiet. The toiletries are top quality. The view towards the river is stunning. Best breakfast we had while in Vietnam, very peaceful atmosphere in the restaurant.

I wish we had stayed more than 1 night ….

Very clear

Good service

Good breakfast and comfortable bed.

The bar by the pool wasn't available in the evening, only the bar in the lobby was open.

the room is good enough and the bed were really comfy. Just a bit dusty on the cupboard and the mini bar there's only few drinks. We were upgraded into room with nice river and city view . Staffs are excellent , very helpful and hospitable. Restaurant staffs as well.We will definetly come back in the future.

the poolside bar was close.We were not able to order some drinks. the mini bar has no beers only water and few softdrinks. the breakfast was ok.

Reception staff were brilliant. Outstanding.

Very beautiful hotel, amazing city and river view, room clean and comfortable.

Restaurant is not well organized. They have healthy and good food, at a reasonable price for a 5-star hotel, but I cannot wait 30 minutes for a burger or a pizza (I had 2 lunches there). We asked for late checkout (at 2pm instead of 12pm) but the staff said us 1pm and it was not “happy”. Some flexibility would be appreciated when reasonable.

Spa is good.

Food service could be improved, in particular western food. Relationship between price and quality was not adequate.

Good

There is a charge for the mineral water in the refrigerator. You won't know until you check out.

The softest towels and most amazing bathtub ever!!! Truly a 5 star experience. I’ve stayed in numerous 5 star hotels in VN and this one beats the rest. Best view and best value.

rooms were very nice, super comfortable. staff were excellent, gym was amazing too, views were great

the toilet was not working on two occasions and i had to advise customer service to fix it.

Staffs are proactive and service minded.

breakfast was amazing

nothing

breakfast service is very good, food also very delicious, especially Vietnamese dish so good.

Good location, clean and efficient