Nos encantó el entorno, las instalaciones exteriores y la ubicación tanto por cercanía a la playa como a zonas de ocio.

La limpieza. En general estaba todo muy sucio: la cocina, los baños, las cortinas y hasta las sábanas. En cuanto al apartamento le faltaba mantenimiento, tenía manchas de humedad y desconchones en las paredes.

Cuando llegamos la llave que nos dieron de la habitación no abría bien y no nos dieron ninguna solución, al día siguiente arreglaron la cerradura pero el hombre no llamó ni pidió permiso, se puso a arreglarla con nosotros dentro cuando estábamos intentando descansar. Además algunas luces no iban y las paredes, persianas y algunas zonas del baño estaban sucias y se escucha mucho el ruido de otras habitaciones. Por otro lado, la peste a porros era insoportable el primer día. En resumen en este sitio no se tiene ningún tipo de intimidad por lo que no se puede descansar, ni tampoco tiene buenas condiciones de higiene.

The pool had hot water, the silence, two bathrooms, the kitchen, air conditioner, helping stuff

The kitchen's fridge was broken (it was replaced), loud sounds with sewer

The apartment was large and the terraces off 3 separate rooms were brilliant. The kitchen was well equipped. The air conditioning was really effective. The whole apartment was immaculate.

I wish that the lounge furniture and beds were more comfortable. They were all a little firm for us.

Súper clean, well presented and comfortable

I liked the apartment and that it had 2 bathrooms as we were 2 couples sharing a 2 bed and a nice view over the golf course at the back. It was clean and spacious and comfy. The guy on reception was pleasant.

It could have done with a bar or a cafe on site as I think it would do good buisness. There were cafés and restaurants not too far away. Also I didn't read until we were on the way that I had to pay €200 deposit!! It seemed rather a lot as we've stayed in many places and never had to pay that amount!! Possibly a €100 at most.

Very friendly staff. They were always very helpful. Quick and easy check-in and check-out with flexible check-in times.

very clean and all you need in the apartment

everything was great

Decor needed attention. Had dog in at some point that had chewed door frame

Leaving the apartment at the end of the stay.

When we booked the apartment, the pictures on booking.com show a stylish apartment of a high standard which looks almost new. When we arrived, the apartment was old, dirty and damaged. The furniture was worn out and dirty (like the apartment) and did not look anything like the pictures. The sofas were old and filthy, we had to cover them with a sheet to sit on. Immediately after entering the apartment, we were very upset because the hotel had completely misled us with the photos online. So, I spoke to the reception who told me they do not issue refunds and that I should contact booking.com. I contacted booking.com to tell them about the issue and they spoke to the hotel to get a resolution. The hotel then called us to offer us this pathetic “resolution” which was to be honest, very insulting. The staff said that they would move us to a larger apartment but that we had to pay the additional fees related to moving. They did not offer any refund, allow us to cancel the booking or even offer to clean the apartment which was filthy. Two days before the end of the stay, after much complaining from myself, the company offered to clean the apartment, which to be honest was way to late (we had already been there 3 nights. Please look at the photos that I have uploaded and other reviews on this site before booking. If you’re happy to stay in a dirty old apartment and pay top price for it, this is your best option! Plus the staff are super rude and un helpful too. I hope that this review will save others from the same dissatisfaction and disappointment that we suffered.

Huge apartments with very good facilities

the price

no bar or restaurant on site

Aparment was nice , big terrace and clean ,very close to the beach with a big swimming pool, very good value for the money

Clean apartment with all the facilities, great view

Was advertised as having outdoor pool, when we arrived it wasn't available for use. With 4 children pool was essential! We checked out after less than 24hrs and didn't get any refund very disappointed. Also walls were paper thin

Modern construction and facilities. Reception counter on-site, good parking (October) close to Playa Serena beach.

Clean and bright

The noise at night from people and dogs in the property and the pool closed just as we arrived

We had a view of the golf course which was lovely. Nice and peaceful and quiet

Can't think of anything we didn't

Very spacious apartment with 2 bathrooms. Easy walk to the seafront and shops

A toaster and kettle would have been nice.

Location, views from balcony, could see sunrise and sunset, comfortable , friendly staff

The oven was difficult to use without using the top part , but this was a grill so food had to be watched or it burned and then the middle didn’t cook