Location of premises

The door lock required downloading an app which was a painful experience standing in the rain. It also left the customer vulnerable to being locked out if the phone died, was stolen, or was lost. Horrible idea. The heat was not working properly, the washing machine operation was not documented and ended up being convoluted. The shower would not maintain a warm water stream. All in all a joke of a place that booking should never have recommended when our other reservation was cancelled. It was also far away from downtown where we were originally booked adding more complications.

Amazing property really good facilities And staff were lovely and very helpful.

Price, proximity to Anfield, security ( I've never used proximity keys before) the house was clean, good wifi as well

A slight funny smell in the bathroom

Excellent apartment for a football trip!!! We loved the location, basically around the corner from Anfield Stadium, loved the street and building architecture. The apartment comes with everything you would normally need, clean, tidy and veeery comfy, it even comes with a tiny backyard that smokers will appreciate. The 4 single beds upstairs are so comfortable, you will fall asleep instantly, given the quiet neighborhood profile. We had a great stay! 2 PRO TIPS for foreign football fans: - there is a non-stop petrol station if you walk straight ahead, you can find beer, food, coffee etc. - if you want to buy Liverpool scarf, shirts, souvenirs etc. go straight to the Official LFC store, outside the stadium. It’s cheaper there than the street vendors! Plus the quality and diversity

I liked everything, for real! Just some small suggestions for the owners when expecting foreign tourists, that are not used with english houses: - you could start the heating and warm water beforehand, so people won’t have to figure it out by them selves - some extra power outlet adapters would be nice, when 4 or more people need to charge their phones simultaneously (we found two) - the wi-fi password and the remote control (which we didn’t find) could be more visible. I must mention that I called the number, and the lady was very kind and provided the password via sms

not much

door was stiff to enter, toilet waste was coming out the waste at the back off the house(garden area), cobwebs in most corners, paint coming off the wall due to a leak underneath thee property, no freezer and woke up to Ants

The shower was leaking

communication with the host was good/basically instant, door key was handy on the app and available to all guests, only fault is if your phone dies theres no way of getting in the house?

There was a leak in the ceiling, only 3 wine glasses and 2 normal for 5 people, no covers on the duvet or pillows for the sofa bed, sofa bed was stained, only 1 towel per person, whole place needed a good clean tbh, bin was smelly, no full length mirrors, no hand wash at all, iron was burnt, garden needed gutting and there were mice outside, extremely overpriced for the location to liverpool, basically impossible to get a taxi, messages on booking.com were hard to get info from, asked for the wifi password and got told to read my emails , but it wasnt on there, also asked for the property number, which i managed to find using the photos