Warm with lots of hot water 100 meters from the piste

Run down, rang and asked about towels and toiletries told all supplied, one small towel each per person for 5 days, 2 small sachets of soap to last 5 days, no hair dryer, although should have been one, WiFi terrible mostly off , a hole in the outer wall was stuffed with cardboard, heater in bathroom not working, we booked 2 apartments and the other was mostly the same except for open live wires coming out of the bathroom heater ,website says you need to reserve your parking space but this is not possible. Staff friendly and I think we’re embarrassed about it all.