Zimmer war sehr groß, sauber und gemütlich. Das Personal freundlich, hilfsbereit und sehr flexibel. Das Wasser im Whirlpool war richtig warm. Im großen Pool anfangs frisch, später dann aber auch sehr angenehm

Etwas Abwechslung bei Brot und Konfitüre beim Frühstück.

Very good breakfast

Location is excellent, very good equipment, we really enjoyed the Wellness (Gym, jacuzzi and pool with counter current).

nothing

- indoor swimming pool and jacuzzi - nice nature around - play corner in the restaurant - clean

- WiFi did not work - Bowling did not work - we were in the second building and the only path to it was on a slope full of ice and it was slippery. I fell. I asked the receptionist to do something about it. She said she would ask the technicien but nothing was done about it. - the service at the restaurant was very slow. (I understand they were short staffed). The staff was actually really nice. - I would not recommend this hotel if you do not speak English/German. The waiter spoke English but the reception either couldn't or did not want to. She kept talking to my husband in Czech with absolutely no regards for me even though I was the one asking the questions. Most of the informational documents are in CZ/De except for the survey. - the restaurant only has 2 vegetarian options (one of which is salad with ham!)