We used a wheelchair on site. I am absolutely so thankful for this service. I had emailed asking about the option but was not replied to. I was really nervous and almost cancelled. But we went & you had a chair available. It made our family trip so wonderful!

Ramen restaurant - The ramen restaurant was the worst food & service. The meal was so expensive and absolute worst food ever. I don’t mind paying more when the food is on site, except this place was terrible. The service was terrible. The food was inedible and I fear unsafe Additionally, we were also hoping to eat at the steak place & several restaurants. But the reservation link said they were all booked. & no availability. After a day or so of accepting that we walked by one of the restaurants and it was available.

The location is a bit remote....so far away from malls, shops and restaurants. The bed was comfortable though.

I attended the Administrative Professionals Conference. I am not certain whether the breakfast was prepared by Gaylord Rockies or the APC committee contracted a caterer to prepare the meals (Breakfast & Lunch). The food was HORRIBLE!!!!!!!!! It lacked originality, taste, flavor and for a cold place such as Denver, I was flabbergasted by the number of meals that were served VERY cold! I was sick because I am used to hot meals, but there was a FAIL in this area! For a 1500 room hotel, Gaylord certainly lacks the basics a large hotel should have, i.e. not enough restaurants, and the menu was unappealing! Who wants to eat cold Tapas, sandwiches, tacos etc. You also are not a family friendly hotel. Where is the continental breakfast and much needed microwaves in the rooms???? Someone needs to look into this! I enjoyed Denver, but not Gaylord Rockies! Sadly, I'm not sure if I'll stay there any time in the future, nor will I recommend the hotel to anyone!

Pool

I have a severe gluten allergy. There was very little available on property and no restaurants close, so I door dashed my meals. Also, the room price prevents me from staying more often. We actually stay more frequently at the Broadmoor for less per room.

We had room service for breakfast because we didn’t see any restaurants open for breakfast. Bed was comfortable and clean.

The light above our shower leaked water. The staff did send someone to check on it and he was very polite. Just not something that should happen when you pay over 400 dollars for a room.

Great amenities on site. Clean rooms. Comfy beds.

The cost of the stay. Having to pay $30/day for parking. The crowded pool.

The building is amazing, food from your restaurants was great, and the grounds, once finished, will be wonderful.

One dislike was the building layout never provided a good method of getting to the pool area without traveling through the main lobby.

The architecture is impressive and the pool is fun.

Our prepaid reservation was cancelled and we only found out the day before (6/17 for a 6/18 booking). Not even 24 hours notice! We were still allowed to use the pool but had no where to shower afterward before dinner since the spa closed at 6pm (which the front desk person did not warn me about as I was trying to troubleshoot where we would rinse off) and kids aren’t allowed in the spa, so my chlorine soaked son (and my husband and I) went straight to dinner inside the Gaylord without a shower, so that was not comfortable or convenient. Also, it seems that the reason we were bumped to the Westin was that the Gaylord overbooked for convention goers, who were mostly obnoxious.

Beautiful property. Melanie at check in was fantastic. Very attentive lifeguards.

Very pricey for not being in the mountains. Very large- takes long time to walk from place to place. Pool area could be bigger.