The breakfast selection was amazing, the staff were incredibly helpful and kind. the room was fantastic. thoroughly enjoyed my time there.

Excellent location, staff friendly and helpful, room clean, comfortable and spacious.

The staff was very gentle. I needed a space to work and they give me access to a beautiful and confortable conference room. The pool area is nice, the sauna and stern room where very nice.

The pool area was more crowded than I expected. The shower wasn’t the best.

the hotel is very nice well designed

it’s not a five star, there restaurant is really outdated and the location is not great you need to take a taxi to go everywhere. they need to revamp the staff and the restaurant.

exellent.....not less

Modern and clean Very helpful staff Free upgrade to executive suite to enable a bath

No baths in normal room No coffee or tea facilities in the room

lovely stay great rooms, sky bar, breakfast was good, nice facilities spa, pool exactly what we needed to relax before taking on la paz. the staff were amazing really helpful in particular Angel he was fantastic at assisting with all our needs

nothing

the staff was terrible and they know how to make your staying uncomfortable, even in a 5 stars hotel

new remodeling, room was spacious with new remodeling and mini split

booking charged me twice

Beautiful and contemporary decoration. Swimming pool/jacuzzi/sauna. Breakfast. Complementary drinks in the lobby. Helpful staff. A spacious room.

Safe but no interest in the neighborhood on the way to the nearest cable car station (more than 10 minutes walk). I was a victime of phishing from my reservation of this hotel.

The staff was exceptional. as first time visitors, they gave us several upgrades.

We neglected to ask how to operate the air conditioner.

The staff were incredibly kind and helpful beyond what can be expected. I required medical attention when in La Paz and the hotel staff at Mitru Sur did everything possible to accomodate my needs and diet, and even helped liase with the hospital for administrative purposes when I had left the country. Excellent hotel with wonderful staff.

Exceptional staff and management. Every facility is clean, swimming pool is big and I can tell the maintenance must be insane to keep everything as clean as brand new. You won't find any missed spots in any corners.

None!

The staff were so friendly and helpful. The rooms are amazing with great views. The rooftop bar and spa area are very relaxing spaces. I had a hot tub in my room with was amazing!! The restaurant food is delicious

The room was quite warm

Very nice breakfast buffet

Loud Christmas music playing early in AM woke me up an hour earlier than I wanted to get up

The hotel was an international level of quality including small details like good smells around the hotel. it was very clean and the facilities like the heated pool with jets and the steam room were great.

Absolutely everything, this is the nicest hotel we have ever stayed in. The staff are amazing they are so kind and helpful. As backpackers we felt a little out of place here but the staff never made us feel like this. We spent hours in the pool and spa facilities and adored the cinema room for watching a movie. We watched the World Cup match in the sky bar where the hotel provided free snacks which was a lovely touch. The breakfast buffet was also huge and delicious!

Nothing

I loved my stay at The Mitru Sur Hotel. They communicated with me well before I arrived and arranged a car to collect me from the airport, check in on arrival was smooth and efficient and the staff spoke good English and were always willing to help in any way. My room was excellent with the most comfortable bed, a sofa and a tray of delicious treats too. Everything I could want. The housekeeping was fantastic, towels changed daily and I really would recommend this hotel to anyone staying in La Paz. The nice, warm pool and steam room were an added bonus and welcome after day out in the city.

The staff at the hotel were extremely nice and did everything possible to make our stay pleasant. When two us fell sick with digestive trouble they brought us appropriate food, lots of water and medicine, helped us with several organisational issues for our onward travel, and offered us a late checkout. For those of us who were able to benefit, the rooftop bar offers great views and drinks, and the pool and sauna were perfect to relax after a day in the city. The hotel is in a safe and quiet part of the city, and even though it is a bit far off, the city centre can easily be reached by taxi or cable car. If we ever return to La Paz, this is the place we would choose to stay. Highly recommended.

Nothing, everything was perfect.

The room was clean .

The room was hot, I couldn't control the AC regulator. The light was flickering. I had to open the window.

We can't say enough good things about the hotel. The staff was extremely helpful even before we arrive. We had booked two stays and had to cancel one due to flight changes. Even though the room was non-refundable, the hotel made an exception and transferred our credit to the second booking and gave us a better room. Once we arrived for our stay, it was quickly apparent that the hotel, staff and facilities are excellent. We were warmly welcomed, helped with everything and the room we got was extremely comfortable. We undoubtedly had the best sleep in Bolivia at this hotel. The beds are exceedingly comfortable. The restaurant made good food and the breakfast spread was quite varied as well. There's not a single thing we can fault the hotel for. We'd love to stay here again whenever we come back to La Paz.

Friendly and professional personnel, terrific design of the whole interior in hotel. Watching sunrise from hotel room or hall is amazing. Breakfast not very rich, but delicious. Sky bar is definitely top level.

Nothing important, just the wifi could be better sometimes.

It spacious. The staff were great. The TV had Netflix and Amazon.