The rooms were spacious, with very tall ceilings. We were there on a day they had “Social” and were treated to wine & loaded fries. Continental breakfast was delicious. Front desk staff were amazing!

The water pressure in the shower was low, but the temperature was great (I like hot, hot water).

Room was nice, and was clean.

No soap at all in the bathroom, almost empty roll of toilet paper, and no spare rolls, coffee maker was not clean, and still had used coffee and filter in the basket.

Breakfast had good selection and comfortable seating. Location was fine.

Room was very nice and clean.

Loved everything.

Great size room. Liked that it has a small kitchen and living area .

The toilet had hot water

Went to see some family over Thanksgiving holiday. Stayed in Johnson City , centrally located where every one lives, also close to area we wanted to site see. Great location, awesome, friendly staff. The staff even had like a small Thanksgiving feast in the breakfast area. They also had a fountain drink machine on site in the breakfast area which was a first for us to have @ our hotel & also a huge PLUS .

Not being able to stay longer/ not visiting sooner .

Dog friendly & enclosed back yard area. Great bfast. Two elevators. Fantastic big room with lounge area in room & kitchenette. Very clean. Very comfortable bed!

Only thing would be $75 pet fee for a one night stay- & 4lb puppy. Other hotels charge $25 per night.

Breakfast was okay. Room was nice and bed comfortable.

We had to wait for our room at check-in ever though it was ready. Our room wasn't cleaned and towels not changed. The front desk clerk had no clue why and couldn't explain it or make it right. It was obvious to us from our experience with other hotel chains that their personnel are in dire need of customer service training and how to dress appropriately.