Superb location

Lack of additional pillows

Good location

Excellent location, quite, clean and comfortable

No lift, had to carry all the suitcases to and from the 2nd floor. The room was a bit small for 3

Cleanliness and few min walking distance to most attractions

Was slightly harder to find

Clean, comfortable, absolutely perfectly located neqr San Marcos with a view of a canal and Gondolorians!

Spacious, clean, comfortable, close to everything and with a beautiful view.

Location was great Lady in reception, super helpful and friendly!

Building is old, but I guess that is to be expected. Room was small for the amount, but maybe that’s just Venice.

Their room with canal view!

Location was good. But very difficult to locate.

Excellent location. 5 minutes, walk from Rialto Bridge. 100m to St Mark's Square. 20 restaurants within 2 minutes, walk. Very quite location, but right on a lovely canal. We stayed in a Junior Suite, with 2 adults and 2 teenagers. Big bed for parents and a bunk bed for teens. And we had enough room, in fact, for Venice we though our suite was very large. Recently renovated, large bathroom. Good coffee machine too. Staff were very friendly and helpful. Grabbed a gokdola ride right outside the hotel. Lovely little bar just across the way for Campari spritz and coffee.

Nothing, we were impressed. This is our third visit to Venice and this is by far the best place we've stayed in.

the property was very central and had amazing views from our window third floor room 32

the room was very small and shower room was tiny privacy was a sliding door from shower room to bed. no wardrobes or carpets - floor was laminate flooring. room lack a bit of style but was functional

The location was perfect, hidden yet close to a lot of attractions, food, and shopping.

No complaints

amazing location! very clean and nice accommodations. we had a view right on top of the canal.

it is a little hard to find but that’s what makes it quaint. also it is quite far from the train station, so do not bring a ton of luggage, it’s hard getting through the cobble stone streets and over the bridges with heavy luggage.

The location was great and it was quiet.

It was simply perfect. The location was incredible and it the property was marvellous. It was so easy to get to all the beautiful parts of Venice. The staff were very welcoming. We loved our stay there. The room was just right. We will definitely book again.

Excellent quality service. The girl at the reception was very helpful and nice. Very quiet place with view.. Even if it was in centre.

location and view fantastic. Valentina was always available and very helpful

nothing but for info we were on 3rd floor and there’s no lift- fine for us but for others may be a factor

Breakfast was excellent. Junior suite was really roomy for one. Staff very welcoming and obliging. Location was ideal for me in the heart of Venice. I would stay again.

I paid the hotel 200+ Euros in cash and they indicated that my 300-euro payment to booking.com would be adjusted by 200 Euros. That has not happened yet. Only snag with the hotel was no lift but that is not unusual in Venice, and I was on the first floor.

Great location, friendly staff.

Stayed on the 3rd floor and was extremely hot. We were told by staff that due to regulations, the AC was off in building. However, we visited another hotel 200m away and the AC was on… the room needed a new coat of paint. We had a broken shower head which we brought to the attention of the staff and nothing was done about it. They did not refill water bottles in the room, something all other hotels we stayed at during our trip did. Seeing as this was the 3rd and final hotel of our trip to Italy, also the most expensive and by far the least comfortable, we were disappointed.

beautiful spot.

beds were not very comfortable.

location, very comfortable

lack of staff, map/info at property

the location was central

the stairs

Nothing

Facility smells bad Not clean Paid for canal view - no view at all No help desk at the evening No elevator Entrance piazza is filthy No air conditioning (although promised)