loved absolutely everything! amazing food and staff! we got engaged here so is now very special to us l!

sadly one thing was the shower temperature and pressure - either freezing or piping cold - couldn’t get a right mix !

The setting was great. Really beautiful grounds and friendly staff. Breakfast was good.

1. The wait staff could be more knowledgeable about the food. 2. The water in the shower was either scolding hot and ice cold.... it was basically impossible to get the temperature correct. We eventually gave up and used the bath. 3. We only ordered 3 things other than breakfast: crumbed camembert - took more than 45mins to arrive and came cold prawn tempura - basically prawn heads and batter gnochi rolls - this was just a bad idea and should be removed from menu -> To sum up.... the food was terrible 4. Ordered 2 cocktails.... also took ages to arrive... more than 40mins... and the restaurant was at 20% capacity so no real reason for the slow service and the cocktails were not good.... There is definite room for improvement in a few areas... but the setting does go a long way... the grounds and view are very very beautiful and the staff were all very friendly.

We enjoyed our time at the pool and the bar. Cocktails were great and the Barmen were attentive. Staff are super friendly and very helpful. The room was cosy and romantic. A cute kitty greeted us at reception :-)

Food could be improved. Not much variety of fruit avail for breakfast and the bacon was terrible. Hard and dry, would be nice to have the option of steaky bacon aswell instead of just back bacon. Ordered a Burger and Cajun Salad for dinner, wasnt impressed. The patty was more like a frikkadel, not much flavour and the roll was a panini, very hard and difficult to cut, should rather be a burger bun. The chicken in my salad was overcooked and hard, lacked flavour and didnt have any Cajun seasoning on it at all. It was very bland.. had very little dressing on it, very basic.

Location

Very poor customer service as the hotel is way understaffed !!!!! No one at the bar, have to constantly look for a waiter for help, had to wait 1.5 hours to check in after 14:00 Will not return ever.

Everything

None

I liked the views of the place while having breakfast and I also enjoyed the breakfast

The bathrooms are not cleaned daily, bed sheets are not changed daily, the phone in the room did not work and there were bugs in the room. The carpet in room 21 smells very bad, that needs to be taken care off urgently. The toilet brush holder is filthy (Health concern) The above just does not make sense considering the amount I paid.

The food, staff member and the location is amazing

Nothing

good room

F and B and reception

landscape and atmosphere

adjusting of water, makes it difficult to bath quickly

Breakfast was terrible,only 2 fruits to choose from,hot food been standing for a long time(buffet style). No service at all. Poor overall.

Welcoming was very poor,handed us the key and that was that,no info regarding the hotel facilities or even where the room was allocated!

Only the staff

We were humiliated by the owner who didn't seem to apologies,claiming we don't belong on the property and called security to eskort us out.Not know we booked and paid for accommodation that was very expensive.I assumed it must have been the colour of our skin,very disappointed regarding the treatment we received.The food pathetic paid R1709 for 4ppl most horrible food I ate and secondly the water was limited. MOST HORRIBLE EXPERIENCE EVER AND NEVER TO BE REPEATED AGAIN

The room was comfortable and cozy for the middle of winter. The breakfast was superb, and the staff were friendly and accommodating. We enjoyed our brief stay and would recommend it to our friends and family.

The shower water needs to be balanced

Thank you for an excellent stay at your hotel! No complaints!

n. a

The room was so comfortable and well-equipped. The setting was beautif

Breakfast was very good

Air-conditioning didn't work