The bed was comfortable, is self check in and check out.

First of all. They tell you you must follow the rubbish bins order but they don’t let the right rubbish bags in the apartment so you can sort it easier, the rubbish bins are on the balcony. However still needs bags. The shower is very small, if you have kids with SEN Needs is going to be a challenge. Also, it doesn’t matter if you wash the toilet or bidet always smells to wee during the night so in the morning the smell is stronger even in the bedroom. I saw a few comments saying thanks for the food on the fridge. However they don’t let food. There’s sugar,salt and coffee that’s it. The food you find there is probably food other travelers left. Is near centre but not that near, however you can easily walk 10 min to get bus. I left my security camera recording the door entrance to the apartment and someone came inside and it looked like they were going to clean but they saw the camera and closed the door. I contacted Myriam, and she asked for proof when I sent it she said maybe was a mistake. I didn’t like that, probably was a mistake but I didn’t like that feeling. Also the light in the bedroom and toilet doesn’t work. I didn’t reported tho I didn’t have the time to. The washing machine, isn’t in the apartment, is in a public area in like a garage outside and you have to take all your dirty clothes and bring it back wet to put it in the balcony to dry. All that I hated so much. There wasn’t cleaning products, I mean for the toilet. Nothing and it was too necessarily, smelt horrible. The sofa bed is uncomfortable as hell. Every time you move make a noise and you can feel the metal bars. You can’t really have a shower after 11 for the noises rule. Very stressing the rule with the rubbish when there is not even rubbish bags.

Location.

It was okay but a bit tired. Could do with a good deep clean. Wasn’t a room which I thought we were going to get from the description on booking.com but on the whole comfortable.

La posizione dell'appartamento è molto comoda per raggiungere anche a piedi il centro. Si trovano facilmente parcheggi per l'auto e c'è un supermercato vicino per fare la spesa. L'appartamento è pulito e dotato di tutti i comfort

Il divano letto è un po' scomodo e anche il letto alla francese è un po' piccolo il box doccia con la tendina

Obiekt nie oferował śniadania. Lokalizacja w porządku. Bliska odległość od dworca kolejowego. Niedaleko przystanek autobusowy.

Problem z piecykiem gazowym. Po przyjeździe okazało się, że nie ma ciepłej wody. Po kontakcie z właścicielem, przekazano nam instrukcje jak samodzielnie zresetować piecyk.

No actual likes. This is a small two bedroom apartment in downtown Bergamo. Situated next to a petrol station and surrounding construction work. The apartment consists of a single bed, a double bed & an uncomfortable lounge sofa (pullout bed).

We understood that we were booking Casa Anna, but the two bedroom apartment is not. It is a ground-floor small space with a backyard in need of a tidy up. No balcony views, etc. There were no items in the fridge as other reviews had suggested, not even water. And, no contact with a Barbara, again, as other reviews had mentioned. No human contact at all, apart from a text to say No food is provided & "please leave a 9-10 feedback score"!

We found our stay very comfortable and enjoyable, very close to all amenities. In walking distance from train station, bus station and tram stop. We would definitely stay again when visiting bergamo

Nothing

The apartment was very spacious with lovely terrace. It is well furnished and looks cozy. There is AC in the living room and fans in every bedroom. There is a parking in a nearby location which costs 10€/per day. The hosts are 10 out of 10. They were extremely helpful and always available to answer to our questions. The key is in a lockbox. Overall it was a pleasant stay.

We had hot water just the first day of our stay. Afterwards, we had to shower with freezing water. The sheets on the sofa bed had hair inside so we had to clean them before sleeping. There wasn’t hairdryer even though it is listed in the facilities. There wasn’t detergent to use the washing machine so we bought and left there for the next people to come. Sometimes it smelled like there was gas leak from the kitchen even though we weren’t using the stoves.

Good location. Close to the train station.

We got no directions to find the apparment after we got the to keys. There was a number on the set of the keys but no numbers on the apartments doors. We stuck outside of the building on 35 degrees heat for 30 minutes before owner gave us additional information about exec location of the appointment inside the building. No air conditioner and No moscito net on the windows. So it's was about 30 degrees in the house and we could not open windows at night. Million of moscitos outside. The bads matrass were in poor condition. My kids could not sleep because of the holes in the matrass . you could feel each spring inside your body that didn't help to rest.