Very well presented with clean rooms. The overall look of the hotel both inside and out was of fresh clean lines, which was very welcoming.

The only fault was that the pillows were very hard which hampered a good night's sleep.

Breakfast was lovely and hot, staff so friendly, comfy bed, quiet room.

Good location, comfortable room, staff pleasant

Evening meal had a poor menu. Breakfast good.

Easy to find and plenty of parking. Comfy bed. Polite staff. Clean bedding/towels

The breakfast was inedible both mornings, no clean tables despite only a couple of diners staff talking and walking straight past looking at you while waiting to be seated. The room we had was dusty and bathroom needed a good scrub cobwebs everywhere unfortunately outside our room were the bottle bins that the staff use so early wake up

the location and friendly staff Very short staff but very well organised. very good breakfast

No negative comments

location

Bit tired in the bedroom. Shower sealant needs updating. Marks on fixtures and furniture. Paintwork on doors/walls needs cleaning , coffee/tea drips etc. but this did not detract from our enjoyable stay

The staff where very helpful and friendly the place was great the food was excellent

The only thing was the pillows were uncomfortable to sleep on everything else was great

all round in hotel! But only small problems is TV don,t have subtiles for two deaf person!

understand on deaf person as your staff has not clue that we are deaf

Location was excellent.There was no chair in my room which made it a little awkward as I had to sit on the bed. I paid £664.78 for my booking for 3 people for 2 nights. The hotel was offereing 2 people 2 nights including breakfast for £199, I paid fror 2 nights and even considering it was for 2 room the price difference was unacceptable.

A chair in my bedroom.

Room was clean and iron and ironing board provided. Bathroom was good size and shower was big

The bed mattress was rock hard and pillows were hard very uncomfortable and me and my husband and terrible night sleep amd left very tired

everything. Great location. lovely staff

nothing I didn’t like.

location , very good staff

it is just what we required , for us it was very good .

The service by staff was good. We found on more than 3 or more ocasions that the cleanliness and condition of glasses cups teapots were not good, not cleaned properly and chipped

As above the staff were always helpful and pleasant. I understand there is a shortage of domestic staff but the whole hotel is shabby due to dirty dusty communual areas and the uncleaned room that we stayed in, was below any standards I have ever experienced

nice location close to the beach

the bed was uncomfortable more of a thicker duvet would of been better

So we were welcomed by Mia, this was the best welcome we have had in a hotel, was so pleasent and made feel at ease. They where having problems with WiFi, being able to issue key cards, she ensured we got to are room took us through. The room was very spacious we had accessible room, was very clean, well presented. Really loved all the high ceilings in Kingscliff and the decor and wall art was great. Will be going again.

Nothing, happy with our stay.

Staff were lovely and very helpful. Great location.

Location was perfect Food was lovely Restaurant and catering staff were amazing

Reception team and manager made you feel very awkward and cusomer service skills were lacking which was a shame as the rest of the team was amazing.

It is a lovely hotel with an excellent restaurant and close to a beautiful beach..

The single bed was uncomfortable. The room rather bare with a very basic chair that wasn't comfortable to sit watching TV..The bathroom door wouldn't close so good job I was on my own.

Liked the location. Hotel very clean. Staff very friendly.

Room half the size than when we stayed before. No hand soap just a sachet of shower gel. No phone in room or biscuits the little things that we had before. There was only the bed to sit on not an armchair or sofa.

Nice welcome at reception, good first impression, was able to upgrade room with ease on arrival. The room was spacious and clean, the bed and pillows super comfortable.

There were noises late at night and early morning which sounded like furniture being shifted but in the end we felt it might be noises from water pipes.. The breakfast was nice but took a while to be delivered to the table, but the staff were very friendly and reacted well to requests from guests.

this is our second stay at the Kingscliff it didn’t disappoint. the property is fresh, light and airy. and decorated to a high standard.

We stayed here as we were attending a family funeral and were very pleased with our room. We were on the ground floor and the bed was very comfortable. Staff made our evening, in particular Joshua (I think that's his name) behind the bar. What a polite, well mannered friendly young man.

The buffet breakfast was very sparse. We had to ask for pastries and there were a few mini croissants made available, there was no orange juice, very little of anything. Next time we'll book without breakfast and go into town for it.

Location for what we needed

The food does not match up to the hotel standards.

Lovely large ground floor room. Excellent bathroom facilities (- I am disabled). Staff very friendly and extremely helpful. Beautiful decor and very comfortable surroundings. Food delicious. Super location.

Lovely place and staff

Bedroom was next to extractor fan and was woke at 6 collecting recycling rubbish bottles . Other than that lovely place

lovey food , restaurant and bar area nicely decorated, staff very friendly , our room was upgraded free of charge as it was our Anniversary ♥️great location sea views , local to town .

Bested hotel in Clacton.

Nice decor, good location.