Good choice of foods and fresh fruit to suit all dietary requirements. Well maintained hotel and very clean. Gardens and grounds well kept. All Staff very pleasant and helpful. The guest relationship lady (sorry I didn’t get her name) was especially helpful with good advice on tours etc.. Nice indoor and outdoor pool.

Poor quality beds for a 5 star hotel, my back is now stiff and upon my arrival back to uk I had to book an appointment with an osteopath. All the Nescafé sachet and milk portions in the rooms were not replenished every day. You had to request this with housekeeping which I did on 3 occasions.. for a 5 star hotel this needs to change and coffee etc should be replenished as courtesy. Coffee at breakfast was of poor quality with limited choice of hot beverages. Sun loungers uncomfortable especially when lying on then all day.

Goede kamer met uitzicht op zee

Het buffet eten. Werd niet aangevuld

The staff was excellent. The rooms were spotless, and the views spectacular.

The buffet(s) were fair at BEST..... I would stick to the alacart restaurants.

The staff were wonderful and went out of their way to make sure our experience was well-cared for. I'm currently 5 months pregnant and they made sure I had an extra pillow in the bedroom and facilitated the spa treatment for me. One particular member, Braulo, was especially attentive and friendly, always taking care of our needs, remembering our orders and got me a fresh decaf coffee so I didn't have to use the machine! (Little things ha!) The facilities were great; the pool was clean and the pool staff were exceptionally attentive with care around the pool and providing parasols and location of them for optimum shade. There was a room to play pool, T.V, entertainment in the evening, the gardens were lovely to walk round and easy, secure access down onto the promenade was great! The room was clean and tidied every day, the shower worked very well, and the balcony was nice to sit out on. The food was excellent! There was an extensive range of options for breakfast and dinner (we were half board), and 3 other restaurants to book in as part of the cost. Beware of the divine dessert, ha! Make sure to ask for bacon at breakfast, as this wasn't clear, and we missed out for a few days.

I will have to be nitpicky to highlight areas that we "didn't like," as it was mostly great! The rooms were lovely however, ours could have had more of a thorough polish/dust before we checked in. For me, I would have preferred to have the same filtered decaf coffee as normal filtered coffee, rather than using the machine. There was one occasion were we queried if our no-alcohol shandy was in fact that, as it tasted different, and the restaurant manager kind of fobbed us off. He could have been more attentive and offered more lemonade, etc.

Dina on reception was wonderful and most helpful. Food was good.

Good selection for breakfast, good size room, didn't use the pool. As we checked in late and missed the evening meal, we were offered a voucher to use for lunch.

The extra bed was not put in our room on arrival. No iron in room, had to ask reception and was only allowed to use it for one hour. A little bit away from the main attractions.

quiet location, optimal for pensioners

a bit outdated design, cracking in the piping system every 2-3 hours probably due to the age-very noisy, low quality meal for breakfast and especially for dinners-we tried the dinner twice in the hotel but it was so bad that we decided for the next 7 days other restaurants, not professional cleaning staff(cleaning lady was moving my private things from one room to the next, reorganising private things in the bathroom, etc). be aware that the suits are also in lower floors, even the offers looks like the suits are in the top floor.

Room side. Had an issue and it was dealt with marvellously. Beyond expectation.

As previously mentioned to front desk - some issues in the room and slow service in buffet restaurant.