Staff was very helpful- thanks!!!

Too removed from conference venue at University

I like the architect

Tie location

the view

location

old furniture, old towels, food at restaurants was not good

Very good price for its meals. Good plates. Located right in front of a mall, which is quite important. It has ancient ruins right beside the hotel a good national park if you like jogging or walking, and a beautiful Catholic Church.

Some parts look in bad condition due lo a lack of maintenance. The bar and its service don’t work properly. The location works well if you have an event or a commitment around, otherwise, is far from most of attractions in MX

Everything was perfect. The food tastes amazing.

one or two persons speaking English, which was hard to communicate to order a breakfast for example.

Excellent Breakfast, good variety

USB port in room's nightstand, in the middle of the night it sparked, it is a fire hazard

It was quiet and clean

The price was high since it is an old and unmaintained place.

Very convenient location for my needs

Parking area and elevators. Room floor looks old and deteriorated, water escapes from shower area to bedroom floor. Noise from outside (road) enters the room pretty bad.

Breakfast is the only thing this place has going for them.

The rooms are comfortable and do not have carpets which is nice for someone with allergies. The breakfast buffet is good and relatively cheap.

There is some noise coming from the main road if you have a light sleep better to ask for the rooms away from the road. The hotel has two towers, one of them receives sunlight in the morning and the other one in the afternoon causing changes in temperature. The AC broke so the room became hot and the portable AC they provided was useless.

the breakfast was good. the lobby very nice.

the staff could not care less about the customers. I explicitly asked for a quiet room and there was no option for me, plus I found out that no room is really quiet in this hotel, the noise from the avenue is terrible and you can hear it everywhere. there zero wifi in my room and I was there to give a keynote speech at the university. how on earth is a four star hotel going to allow that? I was forced to work with wifi in the lobby. asked for help several times, it took forever, to no avail. nobody fixed this. and then, every small thing one requested was just an ordeal. Not for a business traveler.

space

too cold and dark at night

nice location, clean and friendly staff. Flexibility to check out late. smooth check in and out.

a bit delayed room service but yummy and very well served!

the location

anything

Beakfast was perfect.

Hotel was safe and secure

Well located, if you need to stay in that area. Conveniently located accross the street from a major mall, with a safe pedestrian overpass to access it.

Old hotel, although well-kept and clean.