엠버서더 풀만의 위치가 아주 좋습니다. 서울 중심가와 가깝지만 한적함을 느낄 수 있는 곳에 위치해 있어요. 방 사이즈도 최근에 생긴 다른 방보다 넗고 쾌적합니다.

Very neat and clean hotel - great, helpful staff - good facilities

Recently reopened and rebranded as Pullman, this Ambassador Hotel has been around for a while — and the expertise shows. Staff is attentive in the best way possible, never pushy but always quick to help. They reminded us of the great 5* star hotels of the olden days that are getting more and more difficult to find. While the rooms have gotten a *very* stylish makeover, quality materials and appliances have been used all over. Thanks to great maintenance, neither of our two rooms have shown any sign of wear. We’ve stayed in our fair share of luxury hotels in Seoul, including the higher end sister property (Sofitel in Songpa-gu), this Pullman hotel easily wins in overall ambiance. Even zooming out — I’d be hard pressed to name a better affordable 5* that’s impressed me the same way. We’ll be back for sure.

The rooms are unpleasantly warm in winter, no matter whether the central air conditioning is on or off. That’s in line with local taste; just hard to adjust to coming from Europe. I’d also argue that while reasonably central and calm, the location at the foot of Namsan is slightly inconvenient if you need to get to different parts of the city.

The designs are attentive and rooms are spacious. Although it’s a bit further up from the train station, the rest of it is perfect, including the staff and the environment. Definitely will come back again the next time we come to Seoul

All good

Completely renovated hotel. Lovely rooms, nice lobby and restaurant. Modern yet very comfortable with excellent service throughout. Great location. I will definitely stay here again.

Nothing.

何より清潔で綺麗なので、居心地が良かったです。 電源もたくさんあり、過ごしやすかったです。

キーを2枚欲しかったです。

Hotel que cuida mucho todos los detalles. Personal muy amable, la habitación súper cómoda con mil detalles. La ubicación buena, cerca de transporte público. Nos hicieron un detalle muy bonito por nuestra luna de miel. El desayuno una pasada, nos encantó!!! Un lujo!!!

Como única pega, que la piscina climatizada que sale en la fotos es de pago. Y no lo esperábamos

Overall our stay here was very good and would visit again. Staff were excellent and room very comfortable

많은 호텔을 경험했지만 강추하고싶다.. 4일동안 숙박하면서 느낀점은 호텔의 청결유지와 직원들의 프로패셔널한 서비스에 만족했고 조식과 해피아워 메뉴의 다양함과 무엇보다 너무 맛있어서 호텔맛집이였다.

The location is excellent. While it's a bit farther from downtown, it's still very convenient, taking only 20-30 minutes by subway or bus. It's a cozy spot for relaxation, and you can also enjoy a leisurely stroll to Namsan.

The room is wonderful, but there is room for improvement in terms of cleanliness; there is still visible dust in the closet. During my four-night stay, I noticed that the breakfast remained the same each day.

The location was great. We had a great view of namsan tower.

Unfortunately we can only access the indoor pool.but still. Overall our stay is amazing

Excellent hotel, fantastic view, fabulous mattresses. Highly recommended.

One night we needed a taxi or bus to get to Namsan tower and the valet (an older gentleman) went above and beyond to get us there by waving down buses and taxis and was extremely helpful and kind

Did not have full access to all facilities (outdoor pool, spa, sauna) these services were apparently for members of the hotel only which I found a little strange as I’ve stayed in other Pullman hotels many times and have always been given access to these facilities. We also had construction going on between 10am and 4pm both days we were there so it was difficult to have a sleep in. This was something that I’m sure was out of there control yet it was still an inconvenience as they never told us it was happening .

Very nice Premium hotel with very good facilities. The location is good with lot's of options nearby. It's 30mins walking distance from the street food place. I didn't choose the breakfast option because I thought it was too expensive. I walked by the breakfast area though and they had a great selection. For a light breakfast, it's not worth it. Also, the prices at the bar are for people who don't care about the bill. For me, it was not worth the value.

I wanted to have a coffee and a dessert at the hotel but the prices were not reasonable for me. Nothing else to complain about really.

The property is very modern and clean.

The biggest issues with this hotel are staff training and facilities. On booking.com the hotel shows many beautiful photos of a swimming pool that looks like it’s inside. However, this is a covering for the pool and it is actually the outside pool. Unless you have specific (more expensive) rooms in the hotel, you are not allowed access at all to the pool area. This includes the pool/seating area and this is also if you are ordering drinks, you are still not allowed to sit there. This is not stated obviously on the website. All guests are allowed access to the inside pool, which is very small and was often filled with people as people outside the hotel can have memberships there. Our main issue with staffing was that there was not consistency regarding information. For example, we were told that we did not need to wear a hat in the inside pool. However, we were then stopped mid swim and asked to buy a swimming cap for 5000 won. Obviously, at this point we were already in the pool.

The staff was very friendly and thoughtful. They often went out of their way to help. Room was spacious enough for Seoul standard. Pool was also spacious and very cleanly maintained, with a safety guard present at all times.

Great meals. Good location. Very clean and well kept. Excellent gym

Beautiful hotel, convenient location to namsan tower. hotel Staff are so friendly and rooms are amazing

Spacious room with good AC, good amenities, nice gym, friendly and helpful staff, airport limousine pick-up.

Gyn was not 24hours and no sanitary wipes at the gym.

Techy stuff functioned well (screen mirroring, room controls, etc.) Sauna, pools were nice Staff were very kind

Miscommunication with the staff (delayed service, but not critical), Omelets were overcooked!

services is not good for a business trip.