Very big, room was massive

Some parts of the room was dated, looked like a leak on the sink as was all falling apart, room wasn’t cleaned on Wednesday so had to make bed myself and had no milk to make tea

The staff was always helpful and polite and the breakfast was okay. But the location was the highlight for me.

To me, it looked like the hotel management simply abandoned the project a while ago. The rooms (and the facilities in general) lack maintenance. Our room had some pieces of the painting and the wall falling, the carpet had a lot of stains and burns. The the thing that was mostly disappointing was the cleanliness: the room was disgustingly dirty, to the point we had to clean some parts of the room ourselves, because we didn't want our daughter to be there in that state. We stayed 4 nights and some clearly dirty parts of the room stayed dirty. The curtains were full of stains and dust. My wife spent the entire trip sneezing and with bad allergies because of the state of the room. The pool wasn't good either. A lot of stains on the tiles and space around it. I wouldn't stay in the hotel again. It's quite expensive so the cleanliness is simply unacceptable.

Although it rained all day, the service here was excellent, everyone willing to help. Chloe, in the spa area must be singled out for special mention. It was our anniversary and she got us a free drink using vouchers and looked after us for the whole afternoon. Excellent.

Watch out for the parking, staying several days will cost at least £10 a day.

The location and spacious rooms. Decent breakfast

Not being able to use the outdoor pool. It was closed. Curtains in room where falling apart. Bits of the material falling off. Blind in bathroom terrible wooden mouldy thing. Shower just dripping all night no matter how much we tried to turn it off. Parts of interior in hotel very tired looking. Even a lick of paint in areas and plain new curtains. It has so much potential really without overspending.

Position is very good very close to sea beach and rooms are good in size.

Swimming pool not at all working. This is really disappointing and one of the bathrooms didn't have hand shower facility.

Everything

Location

Swimming pool not in use and was whole reason we picked this hotel and member of staff unhelpful on reception Carpet in room filthy

Clean, Lots of facilities, Location. Plan to return in future.

Parking costs!! Expensive additional cost!!

The toilet didn't work in the room for Charlotte Johns she reported it and had no response in resolving the situation.

Great location and beautiful sea view

The furniture and decor was a little dated

The hotel was comfortable and staff pleasent. The view from the top floor of the was brill as we had a corner room with balcony. Breakfast was ok.

The breakfast was ok but the hot food was only warm and often had to wait for the dishes to be refilled, (think due to not enough staff). The décor needed alot of updating. The curtains in our room were threadbare and disintegrated in places. We did raise these issues and were informed that a lot of updating would be taking place in the near future. Let's hope they keep to their words for everyone else's future.

Not much.Complete lack of fresh fruit

Dinner menu unsatisfactory

large rooms, friendly staff, good breakfast, lovely bar area. both pools were warm.

the bathroom was slightly dated, but fine for a few days

Perfect location clean room with very comfortable bed and furniture....excellent facilities Bar, pool, jacuzzi, garden...ect .. staff were brilliant I must add ..

The price for drinks at the bar .. way to high ..

The room was a great size but dirty and shabby The bath did not hold water The shower did not work The phone in the room did not work No bed for my son on arrival The kettle did not meet the plug socket so dangerous Room service of hot food was cold on arrival after waiting ages for it to arrive Not enough staff at the hotel Manager was not ever available Could not use room service unless I ran up and down the stairs which, I did frequently A catalogue of disasters from beginning to end The deputy manager was very apologetic and pleasant The room was not fit for purpose, the offer to move us was to a smaller room that with a toddler and a large dog would have been totally inappropriate and squashed It was a stressful short break away with my surviving twin, his brother wasn't well and passed away sadly We went on a short break away together for twin 1 to have some mummy time and fun All in all, not a restful or stress free break away

Beautiful rooms, much nicer than I expected. Very clean Lovely breakfast

great location and lovely pool

Lovely hotel, friendly staff and great location. Superb breakfasts both mornings we were there, food was excellent. We love how dog friendly it is and our 11 year old son loved the swimming pools!

While our room was fine, plenty of space and very clean, it was a bit dated the bathroom needed some tlc, the bath needed the re-sealing and some paintwork and the sink and tap were stained. this didn’t affect our stay in any way though, superb hotel overall!

The views from balcony in superior rooms are wonderful, the position is perfect to be able to see the sea from my bed is why I keep going back 👍

As a solo visitor it does get quite expensive but it's worth saving for to have a lovely getaway.

The suite that we got was very modern big and nice ! the facilities are very good too , all the staff was very nice , friendly and helpful specially the guys on the bar / restaurant and big shout to Jordana in reception and Nikki! they help us with everything! the hotel look more 4* the decoration is really beautiful!

I think the spa area( the pool and the jacuzzi need a better maintenance ( walls) and deep clean sometimes or cleaning often, the 1st day we were there was absolutely clean and amazing but the 3 day you could see the difference.the jacuzzi and pool wasn’t clean properly you could see on the sides of both jacuzzi de pool dark stains everywhere and not very clean water. is very sad because the space and everything is incredibly relaxing 😌 and beautiful

Location, great view from our balcony (needs updating,a bit tired)Good breakfast( plenty of choice)Lad at breakfast was very helpful (I think it’s Ben)

Paying for parking,bathroom facilities need fixing and updating, circular plugs in the bedroom 🤷🏻who has circular plugs? Staff were efficient but not friendly.

We had to leave early, but the staff managed to prepare some sandwiches- so kind!

Parking is not free of charge

nice view close to the beach

Kocation, swimming pool

comfy

no kitchen facilities this weekend

Our room was comfortable, and the bed was too. Loved the seaview. The room was lovely and warm. Enjoyed the use of the spa on both days. My partner had a massage, which he loved. The reception was friendly and helpful. We thought the breakfast was superb.

In our room, we could hear the music from the bar. On the first day, it was quite loud. We did speak to the barman, and it wasn't so loud or disturbing on the second day. I felt the bar needed some general cleaning. The tables were sticky from previous guests. Also, there is no fruit to accompany my gin and tonic. This was blamed on the fact that the kitchen was closed..... not good enough answer for me.