beautiful and luxurious hotel ... the family room is carefully designed, many swimming pools to satisfy all tastes, the staff is nice, especially mr Mojtaba he greeted us with a smile and communicated with us via WhatsApp and was ready for any inquiries and he suggests restaurant a la carte for free The restaurants have a nice concept for children it has healthy and organic food. The decor of the restaurant and bathrooms is beautiful and distinctive. The rest of the guests are in a second restaurant with more variety, and every day they have a special theme , turkish Russian Mexican , seafood... they put a cute set for baby shampoo baby oil which are all organic

The children's bed that opens from under is impractical, it must be fixed because it will move all night. I had to close it and put the bed directly on the floor the edges of the bed are too sharp which hurts me 2 time Food is available in abundance, but it lacks taste and quality, especially sweets, beautiful in shape, but not delicious all entertainment activities are closed before 7 even gym and indoor pool so after 7 there is nothing to do with kids There are ants in the washroom

Only the food in the main kitchen was good in the restaurants it’s awful don’t even try

stuff are not cooperative stock to the rule and regulations as it’s a law not smiling and not looking for the best of the customer unhappy place

it was a magic trip

I told in reception that was my husbands birthday (that’s why we fly in Antalya to celebrate) and my expention was to get birthday wishes or cake or something attention for him but no one pay on it attention - it was not nice

comfortable , nice staff

some things need to be renewed. from last summer hotel seems to be worn out. towels are not white and clean. robes smell from previous users 😖😖 activities are boring.

nice clean good service

It was clean the food was great the activities were awesome we had a great time there And the stairs work with a helpful and really good

The lights in the room were not the best, at night there were parties that used to end at 12 which was a bit annoying for us and the bathroom didn’t have a doors

goood

everything was perfect. I will come again and suggest for everyone. the food was exceptional and you will never feel hungry

the lights everywhere and especially in bathrooms must be more shiny

Facilities and pools are great. It is an amazing hotel for families.

The food was okay, not great.

The hotel is beautiful, the family room is perfect for families with little kids .. the food is excellent. The thematic food nights are amazing. Most of staff are excellent and attending to requests with smile. The aqua park is so much fun and well maintained. The kids pool was excellent with the natural shading by the surrounding trees. The location of kids restaurant is also excellent and convenient overlooking the pool. In summary it was a great stay and hopefully going back . Special thanks to Nurcan, Nihan and Selda who were looking after requests in a whatsapp group. Would recommend the hotel to everybody.

There are only few minor areas of improvements. The Air conditioning in family room wouldnt cover the kids area if the door is closed. I would aprreciate having more options of healthy snacks near the kids pool. I recall a previous stay in another hotel where waiters would go around the pool with fruit cuts which encouraged kids to have them. One final thing, i didnt have very pleasent experience with some of bartenders near the red pool in the afternoon. I would appreciate if they were more welcoming and smiling like other emloyees across the hotel.

every thing was superior..an amazing staff..amazing rooms..amazing tasty food...amazing service..if we visit antalya we will never stay in any hotel other than this lovely friendly hotel

nothing at all

Amazing hotel, superb interior, fascinating dining venues, sushi bar design and food is absolute brilliant, great meals and drinks throughout the day, pools are fantastic, beach and evening venue infrastructure is the best in Belek

staff attitude shall be polished further

everything

nothing

the pool was amazing, the service was great , the activities were excellent

the a/c could be better

my reservation was 1 adult and 2 kids, when i reach the resort they gave me a room with 2 single beds.. one of the employees there when i was checking in he was rude when i was paying the room rate i asked him to check the card again he replied me “ I can’t checked you in without payment” other wise the food place and the rest of the stuff were good enough.

The only good thing was housekeeping and swimming pools.

1. Staff communication 2. AC WAS terrible, we couldnt sleep for 4 nights. 3. AC Passes smoking vapor from other rooms plus very bad odor sometimes 4. Flies all over the buffet. 5. No AC in corridors + lobby 6. Very roud receptionts 7. Cats can enter any time, one cat sneaked into my kids room.

Facilities

Beach was rocky