Very spacious, good location, complimentary drinks on arrival, comfortable bedding and great views from the room

quite expensive however makes sense as it was grand prix weekend

Location, friendly staff, large room

Paying for parking 😱😀

Location was great, central and great facilities

N/A

Great location, easy parking, friendly staff, clean room.

Location very central

All good

Location

The staff - useless

Had everything I we wanted - Excellent Location, had a bath and also a balcony

Limited mini bar. I used the app but it only said beer and wine available, bit hard to navigate

Nothing

Booking was mixed up!! Jack hammer at 7.30/8am out window Bad communication between hotel & booking agent

The staff are always helpful and friendly.

Did well! Will give 9 stars because reception was helpful and friendly, and the room was nice. Only criticism is that we paid $44 for both of us to have breakfast the next day, got there at 10:15 and there wasn't much food available, so i has to ask the staff to cook more food.... they did in the end though, so all in all 9/10. Thanks for a good stay!

I loved the location as it was close to all the activities that we had planned in Melbourne. All the facilities were amazing and easy to access. The room was really well set out and clean, the bed was comphy.

Absoluetly nothing!

It was really the reception staff who made my stay extra special. Very friendly, very helpful. We were made to feel very welcome. There are also little things, like the fruit infused water in the lobby. Beds were very comfortable. I actually got a call from the hotel before our stay asking how we wanted the beds configured! Breakfast was very nice. There is also a bar. We couldn't hear any street noise when the balcony door was closed. Location was good. Bathroom was spotless.

Couldn't fault anything.

everything was great

nothing

Shower was terrible. No water pressure. Shower curtain that lets water go everywhere. Bathroom was flooded.

Excellent location in central melbourne, with excellent facilities including pool, sauna, spa. Great rooms with washer dryer/kitchen. Highly recommend this hotel.

Would have preferred in the hotel upgraded the TV's in the units the smart televisions. The beds could be firmer.

Location was very central.

Room was quite small. Initially they set it up with 2 single beds, which they rectified. Also, don't like a shower in a bath. Lift was also incredibly slow.

Car park right next to lifts. We had elderly parents with us. We got lucky with the pool/gym area next to our room

Took a bit for us to get our parents room heater to get going. Ours was great from the start

High floor Balcony Room Pool Spa

Missing the Buffett breakfast ,

Clean room and comfy bed.

Nil

Spacious, fully functional apartment Great for travelling with kids to they have space to play and we don’t all need to go to bed at the same time Walking distance to a lot of attractions, good food and shopping

That you didn’t need to use the key card for the lift to get to levels other than ground, this left a feeling of being less secure

I have paid twice (debit + payment to the hotel)

The cleanliness was superb. It was a friendly helpful enviroment.